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Danby PORTABLE Air Conditioner model DPAC10071 is leaking water from bottom base. The unit is 2 weeks old.

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  • THEO81 Jun 29, 2008

    the A/C is not draining properly into the external seems the internal tank just fills up and starts leaking at the bottom of the machine and all over my floor and when I move or tilt the machine. It is supposed to shut off automatically if internally it overflows but it does not. There is no access to the internal pan, so how am I supposed to drain it and WHY?

    Why do I have to have a hose at the bottom to drain, and where do I drain it to if it is in my house? Unless this machine is malfunctioning there seems to be a serious design flaw.

    Any further suggestions?



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Thank you!

Posted on Jun 27, 2008

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The base needs to be dumped regularly. The air conditioner sweats water during operation and the pan collects it. Your manual should give you the procedure on how this is done. In some cases there is a hose attached to the drain pan so that you can direct the drainage to a more conventional drain location.

Posted on Jun 27, 2008

  • Don Berry Jun 30, 2008

    I am not very familiar with this particular brand. However, the reason for a drain hose is to eliminate the need to manually dump the drain pan. Where you drain it is up to you. If there is a floor drain or other convenient location, you can run the line there. If this is not a possibility then you must manually remove and dump the pan. Depending on the humidity level in your home, it may need to be dumped any where from 2 to 24 hours. I would suggest reading the directions for the removal of the drain pan(s).

    If you are already running a drain line and the unit is still overflowing, I would suggest that there may be a rubber plug in the drain pan. These are sometimes installed from the manufacturer to protect the unit during shipping.

    Obviously you want to make sure the unit is sitting level as well.



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