Question about Garmin StreetPilot c550 GPS Receiver

5 Answers

Garmin streetpilot unable to find sattilites for first 30 minutes of use

My garmin streetpilot takes 30 minutes or so to locate sattilite signals.
then it works fine, unless it`s turned off. then it takes another 15 minutes to locate a signal and start working. each time it goes through the are you
inside a building, is it in n.y. state, and the date. any idea???

Posted by on

  • jonniekaye Jun 27, 2008

    no it`s not new. it just started a couple of days ago.

    i looked for the reset button, but couldn`t find it.

    my garmin had been off for 3 weeks and the onboard battery had depleted,

    could

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5 Answers

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As you have pointed out i believe the depleted on board battery can be the cause of this problem try replacing it. Then try the reset procedure as AvioriX has suggested. If nothing works then you should try a Firmware update.. Let me know how it went so that i can guide you through the frimware update if required..

Posted on Jun 30, 2008

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Firs of all make sure your software is up to date. Reset can be remedy to set the values to factory default. however user settings will be erased so after reset you may need to key and some user preferences. Here is the exact procedure for reset

garmin streetpilot unable to find sattilites for f - 3de2e86.png

If you need further assistance please post. After issue resolved please rate accordingly to serve you better.
Good Luck

Posted on Jun 28, 2008

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In order for your GPS to calculate its own location, it needs to receive data reports from four or more GPS satellites. This process is normally pretty fast and will typically take approximately two minutes. However, this assumes that the GPS has a clear view of the sky.

Obstructions such as tall buildings, trees and local terrain such as mountains and hills can affect your receiver's ability to "see" the sky. This is also true of GPS's used indoors or inside of a vehicle. A GPS receiver without a clear view of the sky can take a long time to get a fix on its own location.

The process can also take additional time if the GPS has been powered off for an extended period of time



Attached an external antenna The antenna has to go at the back not in the front.

feel free 4 further assistance .rate the particular experts solution as fixya that helps u understand n solve ur problem

Posted on Jun 27, 2008

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Did you just buy this or did this problem just start happening? There should be a reset button under the plastic the is around the screen. If this is brand new, it isn't normal and the device is at fault and should be returned for a different one. Let me know you specific situation and let me know of any further information or questions that you may have

Posted on Jun 27, 2008

  • Benjamin Patri
    Benjamin Patri Jun 28, 2008

    taking off the front panel revealed no reset button? It would be on the right side

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I would recommend that you reset your GPS (This might help)
There are three forms of resets on the unit.

The first is the reset under the front face plate. The second is where you hold the power button for a long time (30 seconds).

The last and potentially warranty voiding solution is to pull off the front face plate. Remove the four tiny philips head screws. The front face plate can now be lifted off. There you will see a battery and a little connector with 2 or 3 wires attached to it. Disconnect it. Wait a while... 30 seconds.... 30 minutes... overnight.... and plug it back in.

I've read some reports about the web updater software flaking out, so I recommend flashing through the SD card slot if possible.

Keep us posted and thank you for using our service.
FixYa for all your troubleshooting needs.

Posted on Jun 27, 2008

  • Dustin Ellse
    Dustin Ellse Jun 27, 2008

    I have also done a bit more research and have found a possible reason for why the GPS is taking so long to find a satellite.
    TTFF (Time to First Fix) is normally less than a few seconds if the GPS
    system is used frequently. Cold boot, or when a unit has been unused
    for a few days, or moved more than a few hundred miles from the last
    location that the unit was used, the GPS may take longer to acquire GPS
    satellite signal (because the satellites have moved since the GPS was
    last on, and it needs to re-acquire them one at a time).

  • Dustin Ellse
    Dustin Ellse Jun 27, 2008

    SiRF’s technology boosts GPS sensitivity more than any other GPS
    receiver currently available on the market today. We have tested the
    performance for all three of the GPS units utilizing the SiRF Star III
    GPS receiver, and were pleasantly surprised how sensitive and accurate
    they were, even in marginal GPS signal locations, such as under bridges
    and in dense urban environments. Thanks to SiRF, GPS reception is no
    longer as extreme an issue as it was only a few short years ago. Prior
    to SiRF’s Star III chipset, it was not uncommon for it to take as much
    as 10 minutes for a GPS unit to acquire a signal. And that signal would
    be lost as soon as line-of-sight to the sky was unavailable.

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