Hello,
The refill/reset light comes on after the water level drops, Did you add water?
If so you might need to clean it twice.
Hope this helps, Matt
If you need further help, I’m available over the phone at https://www.6ya.com/expert/matt_8dbc24bf722649ac
Does the humidifier work at all with the light on ( blower/heater)?
It sounds like the water is not entering, and submerging the two heater probes. When you put the tank back on, do you see bubbles in the tank? If not maybe its not seated right. Once the probes are under water and the thermostat doesnt over heat, the light wont come on. Just make sure the tank valve on the bottom is letting water out.
How old is the humidifier?
When you cleaned it with white vinagar, did you run it and get it hot? You need to, in order for it to disolve the minerals that are blocking the water from regulating the heat at the probes.
Brand new just set it up .
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Yes, there is water in it, and it has been cleaned again. Still no luck.
I'm not sure exactly what you mean, but when I turn it on, there is a quiet hum, and if I take the tank off the base, I can see a green light coming through one of the holes from inside the base. When I first to it on, if I have the humidity dial turned all the way down, the Refill/Reset light does not come on (but the water does not boil/steam). The light comes on when I turn the dial past the 4th tick mark.
Yes, I see bubbles, and the sensors are submerged.
Yes, I see bubbles, and the sensors are submerged.
About 3 or 4 years
The humidifier doesn't run or get hot any more. I will try heating the vinegar before putting it in and let you know. Thanks!
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