Printer D4160, changed the cartridges and color is working but black is skipping lines even after I aligned it

unless you are printing and choosing black only, the printer uses the color cartridge also. Go into advanced settings and choose black only. If not you may try and replace the color cartridge, or return the cartridge, it might be defective.

Doe's it have a color and a black ink cartridge? Got unplug the cartridges and plug them back in. Go to the folder where the printer is installed in program files. Find printer toolbox program and run it. It should tell you ink levels.

My printer does the same thing. I changed the blank ink yesterday (the printer shows the black ink was low) however after trying and trying and not being able to complete the alignment I decided to change the color ink as well.
It worked. Printer works fine now. Sometimes the ink dries up and you have to change it even though you know it should last longer.
Give it a try and let me know.
laura@theprincessandthepup.com

yes you must have messed up the setting try change the cartridge i mean swap it, black for colour and colour for black, if it does not work, then make sure you bought the right one check the numbers of the one you changed, if its thesame, then return the catridge there must be a factory error or the catridge is a fake one. thanks

Canon printers do not like non Canon inks. Maybe other printers have similar issues but it seems that Canon is particularly finnicky.

reset printer.

I just had the same issue (align page not detected).

We had just re-installed the empty color cartridge back into the printer (long story but basically we knew we could only print B/W).

The align page printout had a lot of empty spaces around the black lines. This is apparently where the color lines are supposed to print.

Without those color lines, the printer would not detect the align page as color is part of the alignment being done.

Since we only wanted black printouts, I pressed 'cancel' to stop the alignment process, and now we just hit the Black copy button and ignore the alignment prompt on the printer window.

The HP site (enter psc750 in product window) has some helpful ideas as to what the problem might also be. It could be the shipping tape is still on the new cartridge (and preventing the black or color from printing on the align sheets) etc.

HP 98 for Black and HP 93 for Color.

This could be a hit or miss but what does it hurt to try...
I had this problem with the color cartridge a while back. Worked tirelessly with HP support and somehow got it to work. Since it was on the phone and a while back, I fogot! Now is the time for the black cartridge. Same thing. Reading somewhere here about skipping the test I gave it a try and it worked.

- Unplug the printer for 1 minute (not sure if this is necessary but it doesn't hurt).
- Replug.
- When the "Press Enter to align..." message comes up, PRESS and HOLD Enter.
- While holding Enter, press Menu. The screen skips the test part and shows the date.
- Release Enter. Now you can print. Actually, I could print, you are on your own now.

Good luck!

If you try the print head alignment or head cleaning wizard under the maintenance tab, they may help!