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When trying to transfer pictures to my computer from my Kodak EasyShare C743 I get the message cannot find device information

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  • chulagiang Jan 29, 2009

    my kodak c643 camera wont transfer pictures? error cannot get device information?

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Your PC is not recognizing the camera... most likely because the appropriate Kodak driver is not installed. Download "KODAK EASYSHARE Software" from the following web page...

http://www.kodak.com/global/en/service/downloads/dln_ekn032551.jhtml?pq-path=9351/9352

Make sure you choose the right OS eg. XP

Posted on Jun 27, 2008

  • brit99 Jun 27, 2008

    If you want to question Kodak tech support regarding your camera visit this web page.

    Good luck!


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This error message means that the preferences in EasyShare software are set to save pictures to the CD-ROM drive or some drive other than your hard drive. To correct this, follow these steps: Start EasyShare software. Select Tools > Preferences. Select the Transfer tab. Below "Select the location on your hard disk where you want to copy transferred pictures," select Browse. Browse to the desired location on the hard drive where you want to transfer your pictures. The default location is: For Windows 98/Me Operating Systems: c:/My Documents/My Pictures/Kodak Pictures For Windows 2000/XP Operating Systems: c:/Documents and Settings/user name/My Documents/My Pictures/Kodak Pictures Select OK to return to Preferences, then click Apply and OK to save and close the Preferences. Reconnect the camera, and transfer the pictures.

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Transferring pictures from my Kodak EasyShare digital camera to my computer


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