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Each time I plug my ipod touch into itunes it says that there is an error and it doesn't work at all. The ipod keeps on showing that it needs to be pluged in, and because of that I cant access anything in the ipod any thing at all.

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Hi! is there an error message? if there is, then what is it?

Posted on Jun 27, 2008

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2 Answers

My son updated my 2g ipod touch on his (older?) computer. It is frozen now & won't go past a screen w/the itunes symbol & the usb plug. It will not restore. I have uninstalled & reinstalled...


  • This isn't an iTunes problem. While the iPod is displaying this logo, you need to plug it in to a computer that has iTunes open beforehand.
  • Try using another computer with iTunes installed, or another USB cable for the iPod. Try to restart by holding the sleep and home buttons for about 10 seconds.
  • If this still doesn't work, take the iPod to your local Apple store, where they can check for any hardware problems that may have occurred.

Jun 29, 2011 | Apple iPod touch

3 Answers

Screen shows usb and Itunes but computer doesnt recognize ipod.


1. Verify if your pc passes the system requirements.
(a) usb 2.0 port
(b) You are running the latest version of itunes

2. Recharge your iPod Touch

3. Check USB connections. Use a USB port that is built into the computer instead of using an external usb hub.

4. Restart iPod Touch. Do the following steps: To restart iPod touch, first turn iPod touch off by pressing and holding the Sleep/Wake button until a red slider appears. Slide your finger across the slider and iPod touch will turn off after a few moments.
Next, turn iPod touch on by pressing and holding the Sleep/Wake button until the Apple logo appears.
Is iPod touch not responding? To reset iPod touch, press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds, until the Apple logo appears.

5. Restart your computer then reconnect your iPod Touch

6. Try reinstalling iTunes. And if this doesn't resolve the issue, you can also try uninstalling iTunes then reinstalling the latest version.

7. Check if there are third-party software that might prevent iTunes from recognizing your iPod touch. Such software may be security software, anti-virus software and webcam drivers. What you can do is adjust the software settings or you may also temporarily disable the software.


If you find this helpful, kindly click the thumbs up button. Thanks! :)


May 23, 2011 | Apple iPod touch

1 Answer

Ipod touch is disabled and wont let me put in my pass code to unlock it when i get to itunes!


If your iPod touch is locked by a 4-digit passcode, the only way to get past it is to force the unit into restore mode by doing the following:


1. Start iTunes and Plug the iPod touch in to your computer via the sync cable. This could be firewire and/or USB.


2. Hold the sleep/wake button(the button at the top) and the menu button(round button at the bottom) down at the same time. Keep them both pressed until you see the 'restore' screen (an iPod cable and an iTunes disc symbol) on the iPod touch. If the ipod turns off or shows the "Slide to power down", just wait and try again. It takes about 10 seconds. Once the restore screen shows, Release the buttons.


3. Windows should quickly "install driver software" for a few seconds. iTunes should now display the iPod touch, along with a message that the iPod touch is in recovery mode. Click the RESTORE button in iTunes to restore the iPod touch.


Please note that doing this will erase the contents of the iPod touch -- that's how the system is designed to work: a passcode lock is meant to protect the data on the iPod.

Mar 12, 2011 | Apple iPod touch

1 Answer

I forgot my passcode for my ipod touch.


It seems like you will have to restore it which i have researched and seems to be the only way, this will sadly erase all content so if you are willing to put back your music/videos etc.. back, then go for it you do this by

1) Connect the iPod Touch
2) Press and hold sleep+home until the device reboots.
3) Keep holding until that "please connect me to iTunes"-screen appears
4) iTunes says something about having detected a touch in recovery mode. Allow it to do its thing.

If you get the -18 error, proceed:

5) Disconnect the iPod Touch
6) Close iTunes
7) Reconnect the iPod Touch
8) iTunes launches and shows message as in step 4, but this time, the recovery will work

Sep 30, 2009 | Apple iPod touch

1 Answer

Ipod touch will not restore


First, turn ipod touch completely off(pressing and holding top left button until power off slide shows up on the screen). Then, press and hold the home button right before you plug it into your computer while itunes it opened. Keep home button pressed until itunes says an ipod touch needs to be restored.

Sep 26, 2009 | Apple iPod touch

1 Answer

How Do I Unlock My Ipod Touch When It Says Its Disabled?


"1. Connect the iPod Touch
2. Press and hold sleep+home until the device reboots.
3. Keep holding until that "please connect me to iTunes"-screen appears
4. iTunes says something about having detected a touch in recovery mode. Allow it to do its thing.

If you get the -18 error, proceed:

5. Disconnect the iPod Touch
6. Close iTunes
7. Reconnect the iPod Touch
8. iTunes launches and shows message as in step 4, but this time, the recovery will work."

Hope this helps!

Aug 15, 2009 | Apple iPod touch

2 Answers

Refurbished iPod locked


well you can conpleatly restore it by no luging it in and holding the power buton for 3 seconds then with out leting go of the power buton hold the home buton for 10 seconds then let go of the power buton and just hold the home buton for a further 30 seconds.....

after you have done this plug it in to your computer with iTunes allready running and a icon should say unresponcive ipod or somethin along those lines just click RESTORE

hope this helps

dale gough

Aug 12, 2009 | Apple iPod touch

1 Answer

Changed passcode -- ipod touch 8gb


Hi,

It seems that you will have to restore you ipod touch i'm afraid! So, i hope you have your things backed up.

Ok the steps to take are:

1) Connect the iPod Touch
2) Press and hold sleep+home until the device reboots.
3) Keep holding until that "please connect me to iTunes"-screen appears
4) iTunes says something about having detected a touch in recovery mode. Allow it to do its thing.

If you get the -18 error, proceed:

5) Disconnect the iPod Touch
6) Close iTunes
7) Reconnect the iPod Touch
8) iTunes launches and shows message as in step 4, but this time, the recovery will work

Hope this helps,

Karlos

Jun 28, 2009 | Apple iPod touch

1 Answer

My Computer and iTunes does not recognize my iPod


I think what needs to happen is you need to restore.

Hold down the sleep and home buttons until you see the apple logo. As soon as that comes up, let go of the sleep button, but keep the home button held down.

A little picture saying you need to plug your iPod in iTunes should appear after a couple seconds. Let go of home and plug your iPod into the computer now.

When iTunes says you need to restore, do so. It will take some time to restore the iPod after you have given iTunes the command to do so.

Get a snack, and a drink... You might be here for a little while.

Oct 25, 2008 | Apple iPod touch

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