Wen i first connected it to my comp. it showed up that i cud use it on itunes. also how do u get purchased songs from itunes onto it. it says that the file is protected, and it has to be audio file or sumtin like that, how do u change the file from protected to audio?
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You can use itunes software or windows media player software. It's free. Note that you will need the usb cable ( if provided on purchase) and connect it to a pc. Normally we import the songs in the library then we connect the mp3 and synchronise..
Check and see if the songs you put on the mp3 player are a hidden file Connect to your computer open my computer goto tools on the top of the page folder options click on view Here you will see Hidden files and folder click on do not show hidden files and folders and put a check mark on hide ext....and hide protected Hit apply. Delete any songs you put on the player and start over
1) The songs that you loaded may not be compatible with the player - iTunes files, for instance.
2) The songs that you downloaded may not have transfer rights - i.e.: they will play fine on a computer, but they will not play on an mp3 player.
The solution to the above two possibilities would be to download songs that are in mp3 format only. They do not have strings, stipulations, headaches, etc. attached to them.
Possibility #3 is that your mp3 player is in the wrong USB Mode. Songs that show up in MSC mode do not show up in MTP mode, and vice versa. To change this, go into your Sansa player's settings menu and change the USB Mode.
If you buy the songs from itunes, you should be able to transfer it to your sandisk..once you buy them, they are mp3 files and thats the type of files your device uses..
I hope that helps
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Thank you Computerrep
You cannot - this player is incompatible with iTunes. You can either convert your iTunes songs to mp3, or get a different music service. Even though there are a few exceptions, most mp3 players other than the iPOd are not compat with iTunes (look for an AAC logo on the packaging to determine if an Mp3 player si compatible with iTunes).
You cannot use Itunes for anything except an Ipod device. And any files you get from the Itunes or Rhapsody for example are copy protected and require specific software to copy to an MP3 player.
If your songs are in MP3 format (not downloaded from Itunes or another subscription site) then you can set your Sansa to "MSC" mode which makes it act like a flash drive. Then you can just drag files to the "MUSIC" folder on the sansa.
If this is on an Apple computer things are different - if you are let us know.