Question about Fuji FinePix A500 Digital Camera

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Will you show me how to repair my camera please!

Lense will not retract when powered off and an out off focus its on the screen.

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You can try to GENTLY force the lens back straight. Then turn off the camera and *** it tries to retract then give it some pressure from the front which can guide the gears back into place. Do not try any of that if you plan to take it somewhere to get it fixed. Only do it if this is your last resort.


Good Luck,
Caleb

Posted on Jun 27, 2008

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leethedeuce
  • 4472 Answers

SOURCE: the lense will not retract

HI,
First off how old is the camera? If its under warranty have it repaired. This is a problem with the lens mechanics. There are a couple things you can try yourself but more damage can be done then fixed. make sure the space all around the lens is equal first off. Sometimes it can "click" back in. You may want to consider having it repaired.
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=223&modelid=9825
Follow this link to inquire about repair.
Thank you,
Lee

Posted on Oct 22, 2009

Testimonial: "Lee thanks, the camera is 5 years old. Will have it repaired locally here in Australia"

  • 11967 Answers

SOURCE: Focus Error

Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Jan 06, 2010

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My Samsung S860 will no longer focus and will only take blurry photos. When you press the power button to off, when the lenses retracts, it beeps twice. Is this fixable?


Yes, the problem of your camera still repairable and I hope only adjustment of focus or cleaning of gear inside of the lens.

If you can open your camera and try to adjust the focus gear or clean the gear inside of lens.kindly check alos if the cable is not broken and connected properly.

goodluck and thank you my friend

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The lense will not retract


Sounds like you need a software/firmware update. You may get lucky enough to find a download on the web, or you can send in to manufacture and they will fix it for $50

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I have that same problem with my dsc w55


Hi!
The focus is stuck - could be sand or something. Contact your local Sony service center or me toms.safranovs@gmail.com
I work in a Sony service center and repair these every day.

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Camera fell down and the lense is not retracting in or out, stuck. hearing humming sound and on screen shows lense error


When the lens will not retract and camera is not functional (no picture on display, and does not shoot) , and you already tried replacing batteries with a new fresh set (ensure please) , and then restarting camera with no memory card inside, then camera is faulty.

Try an easy fix by pushing gently the lens (do not force them, just help them) while you turn off camera at same time. Try also switching the mode selector.

If still no luck , then the camera must be disassembled to fix the problem.

Possible reasons are :

  • Faulty lens mechanism or jammed lens (camera usually turns off by itself in this case)
  • Main board faulty.
  • Ribbon cable to main board broken or connector defective.
  • If there is no power at all it is the connector from batteries to main board, this is also a ribbon cable.

If the camera is less than one year old will be replaced by manufacturer.

If your warranty is expired you can get an estimate for repair from manufacturer, or from a third party like Advance Camera here :Advance Camera Repair you can book the repair online.

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Lens error causing camera to not work, HELP!!!


I just had the exact same problem on a friend's Exilim EX-Z75. Since it was useless as is, I was asked to investigate. It turned out to be a mechanical problem in the lense. I'm not too sure if it was a misalignment of the servo motor or if a gear popped out of a guide hole. In any case, if your lense goes in and out as it normally does, the problem is not in the main motor, but in a smaller internal secondary motor that adjusts the focus. Only try this if you are comfortable working with small tools and have plenty of patience. Took me about 3 hours start to finish. Warning: there is a capacitor that can hold a good enough charge to give you a jolt, possibly causing you to drop or damage the camera beyond repair, or short out your pacemaker. Keep your hands clean and avoid touching the circuit board and lense and display surfaces. Just in case you do get the camera working. Cycle the power button until the lense retracts completely. Remove the battery. Remove the case screws (6 on the bottom and 8 on the sides) and carefully remove from internal camera. The lense assembly is held in by some soft spongy spacers and a clip on the bottom corner of the lens compartment. Push the clip and the lense assembly should flip up revealing the back of the lense. Be careful to not put too much tension on the flexible circuit board. The CCD (that captures the picture) in the middle is held on by two screws. Remove that first letting it sit in the lense compartment. Then there is a circular plate that will reveal the focusing motor and gears. Remove the 6 screws and carefully remove the plate. There is a small motor and 3 gears that will be exposed. The center one might pop out. If it does, the small gear on the dual gear assembly faces down. You should be able to pick up the center focus unit high enough to make sure that the focus gears and rods are properly lined up in their guide holes and check to make sure none of them are stripped or out of alignment. The focus rods should be paralell to one another on the side of the focus unit. This is what I believe is causing the lense error problem. I would suggest after checking the alignment that you manually turn the gears so that the lens is all the way up. Turn the brass gear on the motor to make sure that all the gears are turning and moving the focus lense. If you think you have everything aligned properly, it's time to re-assemble the camera. Once you have the back plate and CCD put together, you could try to put the battery back and power up. If everything is ok, you should see a picture on the display and be able to take a picture. (Watch out for that capacitor.) If not, you might want to take it apart and recheck the alignment of the focus gears again. I had to do it twiceeven though it looked ok the first time. Remember, anything not lined up properly in there will cause the camera to malfunction. You should also have a greater appreciation for how sensitive a camera can be. DON'T DROP IT! Good Luck. Phil

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1) take apart the front and back by unscrewing the six screws holding the camera together
2) on the left of the flash, there are two little retangular holes with grooved dials in them
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4) the lens retracted at this point and my camera started working again. Good luck!

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1 Answer

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The Lense is obviously jammed some how.

Suggestion:

Send the product back to the manufacturer and see if they can repair the product or send you a new one.

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