I can access the internet but random sites and not msn i get the message "default router appears to be offline"
i had used msn messenger with no problems until i decided to upgrade it then it would not let me log on qoting error 80072efd. When i trouble shoot it. IT comes up your gateway appears offline
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Re: deafualt gateway appears offline
THE MODEM HAS A BUILT IN FIREWALL TURN IT OFF ACCESS IT TIPE 192.168.0.1 INTO YOUR BOWER ON FIREFOX OR NORMAL INTERNET EXPLORER THEN UR USER ID IS ADMIN THEN PASSWORD IS MOTOROLA ONLY WORKS FROM YOUR MODEM ONLY AND INTERNET SERVICE ONLY
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Open an internet browser, in the address area type in 192.168.0.1 (this is the normal address used by the router). Once the router access screen appears try usinfg the factory default login USER = ADMIN, PASSWORD = MOTOROLA.
If this does not work you can try using the reset button on the rear of the router to reset it's setting to factory default settings and try the above method again.
NOTE: If you are unsure about anything you can also try asking your ISP how to access the router settings. (If you received the router from an ISP). Otherwise use the manual at this internet location for more information. http://www.midcocomm.com/_files/files/SBG6580.pdf
First of all, you need to check if the laptop is correctly connectedto the router. try the following steps to see if you are effectively connected to the router :
1. Open the command prompt on your desktop computer (Start -> All Programs -> Accessories -> Command prompt OR Windows Key+R -> type cmd). 2. Type ipconfig /all and then note down the value given for Default Gateway 3. Repeat the first two steps on the laptop and compare the values of Default Gateway.
If the values are different, then it means the laptop is not correctly connected to the router. You will have to delete the Wireless network configuration (In the Network and Sharing Center, you will find it in "Manage Wireless Networks").Then start the wizard for connecting to a wireless network. Be sure that you enter the network security key correctly.
If the default gateway values are correct, check the firewall/antivirus settings on your laptop. If you cannot or don't know where to look, deactivate them completely and try again. You may also need to check the parental control settings and your web browser settings (notably if it is in offline mode).
Last but not least, on the laptop, delete all broadband connections and/or dial-up connections that are present (in the Network and Sharing Center, go to "Change adapter settings" to find any broadband or dial-up connections).
Open INTERNET EXPLORER and. (In the URL address field), enter the IP address for your wireless router ( the DEFAULT GATEWAY. This information should be contained in your router's manual. If you cannot find it, enter "18.104.22.168" as the address. This is usually the default IP address for most routers.do not type "www" just the number Enter the username and password for your router. This should also be supplied in the router's manual. If you don't have this information, go to routerpasswords.com and find the brand and model of your router. This site lists the default login information for most wireless routers you can try "ADMIN" for user name and "PASSWORD" for passsword. You should now be able to see your wireless router settings. You can configure your network ports, as well as SSID (wireless network name) and passwords.aka security key
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If You are connected to the internet using the same motorola router then simply first take out the default gateway of your PC ( type ipconfig /all in cmd). put the default gateway in the adress bar of the the internet explorer or whatever the browser u are using that shoud give access to your motorola router screen and from their u can teh get the WEP key.
Logon to the computer with the wireless router connected to the modem. Use the software that came with your router to select the Wireless setup. You will see the Wired Equivalent Privacy (WEP) key that you must use on all computers using the wireless connection. If the software is not installed you could access the firmware from Internet Explorer. If you do not know the router address you can find it by the next steps.
1. Select Run from the Start menu.
2. Type CMD and press Enter.
3. Type IPCONFIG /ALL and press Enter.
4. Note the Default Gateway on a piece of paper.
Open Internet Explorer and type the Default Gateway in the Internet Explorer address bar (example: 192.168.0.1). You may have to type a username and password to access the firmware settings. You should find the password listed in your manual, possibly on the bottom or back of the router. Once you are in the router firmware find the wireless settings so you can see your WEP key and note that value on a piece of paper. Exit internet explorer to save your settings and again try to scan for wireless networks on other computers. Select your router and type in the WEP key and you should be wired.
Some routers have a kind of built in firewall. You need to let the router/modem that it is okay for it to let this information pass through it. Here are your instructions Overview
Follow the steps in this chapter and use the Gateway’s web-based utility to configure the Gateway. This chapter will describe each web page in the Utility and each page’s key functions. The utility can be accessed via your web browser through use of a computer connected to the Gateway. For a basic network setup, most users only have to use the following screens of the Utility:
• Setup. On the Setup screen, enter the settings provided by your ISP.
• Security. Click the Administration tab and then the Security tab. The Gateway’s default username and password is admin. To secure the Gateway, change the Password from its default.
There are seven main tabs: Setup, Wireless, Security, Access Restrictions, Applications & Gaming, Administration, and Status. Additional tabs will be available after you click one of the main tabs. Setup
• Setup. Enter the Internet connection settings on this screen. Wireless
• Basic Wireless Settings. You can choose your wireless network settings on this screen.
• Wireless Security. This screen allows you to choose your wireless security mode.
• Wireless Network Access. This screen displays your wireless network access list.
• Advanced Wireless Settings. On this screen you can access the advanced wireless features.
• WDS. The wireless distribution system feature is accessed on this screen. Security
• Firewall. This screen contains filters and the Block WAN Requests feature. Filters block specific internal users from accessing the Internet and block anonymous Internet requests.
• VPN Passthrough. To enable or disable IPSec and/or PPTP Passthrough, use this screen.
If the Internet light is off it means you are not either authenticated at your provider or your configurations are wrong on the modem. If you go to your command prompt and type ipconfig and check your IP address and your default gateway. The IP address on your default gateway would be your router put that IP address on your browser and should be able to see your modem setting and any error messages that could help resolve your issue
It sounds like the router address is wrong or you are not connected to the network.. Guessing you are using Windows XP or Vista. Go to the DOS prompt (http://www.computerhope.com/issues/chdos.htm) then type ipconfig. This will bring up details on your network (see example below).
You should see default gateway address which is the address of your router ie 192.168.2.1 in your example. If this is not shown you have not connected to your router properly. If it shows a different address use the address shown to try and access your router. HTH