Question about Arris SB5100 SURFboard DOCSIS 2.0 Cable Modem (50120900100)

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Deafualt gateway appears offline

I can access the internet but random sites and not msn i get the message "default router appears to be offline" i had used msn messenger with no problems until i decided to upgrade it then it would not let me log on qoting error 80072efd. When i trouble shoot it. IT comes up your gateway appears offline

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Hi i have same problem, when i type 192.168.0.1 it comes up Internet Explorer cannot display the webpage can you please help me out thank you.

Posted on Aug 17, 2008

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THE MODEM HAS A BUILT IN FIREWALL TURN IT OFF ACCESS IT TIPE 192.168.0.1 INTO YOUR BOWER ON FIREFOX OR NORMAL INTERNET EXPLORER THEN UR USER ID IS ADMIN THEN PASSWORD IS MOTOROLA ONLY WORKS FROM YOUR MODEM ONLY AND INTERNET SERVICE ONLY

Posted on Jul 02, 2008

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1 Answer

MSN disconnects me from the internet


Please access your router default page and disable WPS(WIFI protected system) option. And then once your done disabling the above option, and if you still have any problems,
                                       OR
Try uninstalling messenger and reinstall it again or try using windows messenger the default one which windows provide and try using that and see if you can work on it with no hastle. 

Regards,
Yateesh, Bangalore.

Nov 02, 2009 | Microsoft Windows Live Messanger

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My internet is not working. When MSN messenger checked for basic conductivity it said that the "Default Gateway appears to be offline." Is this a problem with my computer or with my whole...


-that is stating that there is an issue between the gateway AKA your router and the internet.

-try restarting computer first, if that fails to give you an actively working connection. if that fails try the following and that should clear up any issues you may have unless the internet is down for whatever reason, unpayed bill etc...

-so if there is a modem and a router unplug all devices from each other and unplug the router and modems power cords. restart computer. after windows boots up plug in ethernet cords back appropriately (telephone looking cables) to each other. plug the power cord to modem first then the router's power cord and your internet should be restored.

Nov 15, 2008 | Computers & Internet

2 Answers

Deafualt gateway appears offline


hi srini here

The site could have been blocked in the router.

Check it out.

Apr 05, 2008 | Gateway Belkin 54g Wireless DSL/Cable...

1 Answer

Gate way offline


Hi Srini here,
Try the following steps :

1-Log in to ur router by typing 192.168.2.1 in to address bar of ur internet explorer.
2-select "Virtual Servers" tab under firewall & select MSN Messenger option in the combo box on the top & apply.

It may fix your problem.

Mar 27, 2008 | Gateway Belkin 54g Wireless DSL/Cable...

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Access to my settings


make sure that is your default gateway. go to your command prompt and type in 'ipconfig'. Use your default gateway to access your configuration settings.

Feb 07, 2008 | Zyxel Prestige 660HW Wireless Router...

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Gateway appears to be offline


It is best to use the reset button on the router to start over.
if it then connects you will have to reset all the passwords and setting you had previously.

Jan 26, 2008 | Gateway Belkin 54g Wireless DSL/Cable...

1 Answer

Static IP on machine, no outside access


Double check that the Default Gateway in TCP/IP properties is the routers LAN IP address (By default this is 192.168.1.1) Without a gateway installed, there will be no Internet access. After verifying this go to Start>Run and when the "Run" window appears type command into the "Open" Field, then click OK Once the Command prompt appears type in: ping 207.69.188.185. If you don't get a reply, the gateway is not installed. If there is a gateway already installed, check for any third party firewalls that may be installed on your computer. These can sometimes block Internet access. For more information please see the related article on assigning a static IP address behind the router. If still having problems, contact Linksys Technical Support.

Feb 16, 2006 | Linksys EtherFast Cable/DSL and Voice...

1 Answer

Static IP on machine, no outside access


Double check that the Default Gateway in TCP/IP properties is the routers LAN IP address (By default this is 192.168.1.1) Without a gateway installed, there will be no Internet access. After verifying this go to Start>Run and when the "Run" window appears type command into the "Open" Field, then click OK Once the Command prompt appears type in: ping 207.69.188.185. If you don't get a reply, the gateway is not installed. If there is a gateway already installed, check for any third party firewalls that may be installed on your computer. These can sometimes block Internet access. For more information please see the related article on assigning a static IP address behind the router. If still having problems, contact Linksys Technical Support.

Feb 16, 2006 | Linksys BEFSR11 Router

1 Answer

Static IP on machine, no outside access


Double check that the Default Gateway in TCP/IP properties is the routers LAN IP address (By default this is 192.168.1.1) Without a gateway installed, there will be no Internet access. After verifying this go to Start>Run and when the "Run" window appears type command into the "Open" Field, then click OK Once the Command prompt appears type in: ping 207.69.188.185. If you don't get a reply, the gateway is not installed. If there is a gateway already installed, check for any third party firewalls that may be installed on your computer. These can sometimes block Internet access. For more information please see the related article on assigning a static IP address behind the router. If still having problems, contact Linksys Technical Support.

Feb 16, 2006 | Linksys EtherFast Cable/DSL Router

1 Answer

Static IP on machine, no outside access


Double check that the Default Gateway in TCP/IP properties is the routers LAN IP address (By default this is 192.168.1.1) Without a gateway installed, there will be no Internet access. After verifying this go to Start>Run and when the "Run" window appears type command into the "Open" Field, then click OK Once the Command prompt appears type in: ping 207.69.188.185. If you don't get a reply, the gateway is not installed. If there is a gateway already installed, check for any third party firewalls that may be installed on your computer. These can sometimes block Internet access. For more information please see the related article on assigning a static IP address behind the router. If still having problems, contact Linksys Technical Support.

Feb 16, 2006 | Linksys WRT51AB Wireless Router

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