Question about Lexmark X4270 All-In-One InkJet Printer

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Failing to connect with phone line...

I can not send faxes.  I can not get a dial tone on the handset either.  If someone calls the house, i can pick up the handset and it stops the phone from ringing, but I can not here the caller or they can not here me... What is wrong with these darn thing???

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Have u connected the handset to the side below the hand cradle. & the line coming frm the wall should be connected to the line in on the printer & not the Extn. If its connected to the line in on the back of the printer,u should get a dial tone. U can also place a paper in the scanner & then press the option under fax till u get on hook dial.. that should also give u a dial tone.

Posted on Jul 01, 2008

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1 Answer

I cannot send fax


Hi there!



For you to send a fax with the Brother Fax you can try these steps:

1. First make sure that you have a dial tone by lifting the handset or just by pressing the hook/speakerphone button. Once you have verified you have a dial tone press the hook button again to return to the main screen or hang up the handset. LCD should display the date & time



If you don't have a dial tone make sure that the telephone line cord is connected on the fax machine's Line jack. If you don't have a dial tone still, connect it to another working outlet. If you don't have a dial tone still, connect a working telephone on the wall jack to see if you'll get a dial tone. If you get a dial tone on the regular phone then problem is either with the line cord or the fax machine.



2. Once you have the date & time on the LCD screen, Load the document that you want to send on the automatic document feeder which is directly above the LCD screen.



3. The LCD screen should change from the date/time to "Enter Fax No. & Press Start" Once you got this screen dial the fax number and then press Start.



Hope this helps. Rate if it works.

Thanks!

Apr 02, 2011 | Brother IntelliFAX 2600 Fax

2 Answers

Fax problem


I want to make sure I understand this completely. You get no dial tone from the fax machine when hooked up to VOIP. In the past, was there an audible dial tone from the fax, or did it just dial silently and give you an error if there was no tone? When you said you got a dial tone by connecting a phone to the ext phone port of "the machine" did you mean the fax machine? If you get a dial tone by running a phone through the fax machine, then the line is good. I have used a fax machine over Sunrocket before they went defunct, which used the same technology base as Vonage - so it should work. If you used to get an audible dial tone when using the fax, and no longer do, and you are geting a dial tone on a regular phone that is connected to the ext. port of the fax machine, then the problem has to be in the fax machine itself, not the VOIP. If you can verify that, we can go from there.

Oct 08, 2007 | Brother MultiFunction Center MFC-440CN...

1 Answer

Won't send or receive fax. no dial tone when i dial the number.


If you haven't already, confirm that it's not the phone line. You can check it by plugging in a regular phone in to the wall, you should get a dial tone. If you do not you may want to call your phone company. If that is not the case, then check the connection on the back of the fax machine. Make sure its connected to the correct plug. Sometimes there can be two outlets and one is for the optional handset. Make sure the phone line is plugged into the one marked either "line" or "L" and not plugged marked with a picture of a handset.

Sep 16, 2010 | Brother MFC 240C All-In-One InkJet Printer

1 Answer

My phone line is ok as i have sent and recived phone call using a plain ordinary telephone however i cant send or recive faxs. if anyone has any ideas i would be greatful


If your fax machine has a handset pick up the handset and see if you get "dial-tone" thro the handset of the Fax machine. If you don't then you may have lost the (NCU) pcb, You should always install a fax machine on a "surge-protector" to protect both the Hydro and the Fax line. **The silly thing to check is to make sure the fax line is being plugged into the "line" plug on the back of your machine.

Sep 02, 2010 | Office Equipment & Supplies

2 Answers

Winfax Basic


If you have the fax # correct, than it is the responsibility of the fax recipient to correct the situation. You cannot make a parametrical changes to someone elses fax machine. Thank you, Dana

Jan 18, 2010 | Symantec WinFax Pro for PC

1 Answer

Multifunction phone/fax/copier machine


Hi sythonk
1. Make sure you have a telephone cable connected the jack labelled "LINE" on your brother machine.
Go through the Menu on the LCD, Initial setup, dial tone, choose the correct dial tone PULSE or TONE.
Exit from the menu.
Pick up the handset on the fax machine, and dial your nuber to make a phone call. (To send a fax, dial the number without lifting the handset.)
Hope this will work for you. If it solved your problem, give a please rating
Cheers
luciana44

Sep 06, 2009 | Brother Office Equipment & Supplies

1 Answer

Fax problem. Trying to send international fax to France. I can hear the fax number being dialed ok, but no connection after 12 rings. Calling fax number from phone hooked up through mp530 connects ok! ...


Hi ...

It might be possible that the line is loose or the long distance calling code is incorrect. Follow the below instructions which might resolve the problem.

Sending Using a Long Distance Calling Code The telephone company or PBX system may use long distance calling codes on a phone line as a means to manage long distance calls. This service may extend to a fax phone line and for local phone calls as well. To use a calling code for faxing, enter a pause (or pauses, as necessary) in the dialing sequence to allow time for the phone system to distinguish between the phone number and the calling code. For example, if the calling code has to be entered after the phone number, press <Redial/Pause> after the long distance number and then enter the calling code.
Here is an example of a couple of variations that may be used by the phone company / PBX system. (For details on time sequence between the long distance number and when you must enter the calling code, please contact your phone company or telecommunications specialist.)
Long distance number: 212.555.1212
Calling code: 123456
Scenario One: 12125551212p123456 Scenario Two: 123456p12125551212

Note: The above scenarios include a pause (p) in between the dialing sequence. This pause may be necessary to allow the phone system to detect each set of dialing sequences. The pause length can be adjusted from one to nine seconds, the default is two seconds.

Tips to help you send a fax using a calling code.
  1. To send a fax using a calling code, it may be necessary to add a pause(s) before the next string of dialing digits. The above example shows how a calling code is used to dial a long distance fax number. To provide time before the calling code number is dialed and avoid misdialing, a pause should be added.

    Example: 12125551212p123456

    The number of pauses will depend on the phone / PBX system.

    It is suggested to confirm if the time before the next set of digits is dialed will always be constant. This way you can always use the same number of pauses for that dialing sequence. If needed, you can also change the pause [Pause time] length from its default 2 seconds.

  2. Connect a telephone to the fax machine.
    1. Connect a line cord from the telephone wall jack to the [L] jack (or item <1>) on the fax machine.

      mp530_telports.gif
    2. Connect a line cord from the extension telephone port on the fax machine (top jack (or item <2>)) to an external telephone.

      mp530_telports.gif

  3. To send a fax using a calling code, it is recommended to dial using the attached telephone.
    1. Press the <FAX> button on the operator panel.
    2. Insert the documents face-up on the ADF.

      mp530_adfguides.jpg
    3. Pick up the handset of the attached telephone and confirm you hear a dial tone.
    4. Dial the fax destination number on the attached telephone.
    5. When you are prompted to enter your calling code, dial it on the attached phone.
    6. When you hear the remote fax machine's high-pitched receive tones, press <Color> to send a color fax or <Black> to send a black and white fax. The audio signal heard from the handset will be cut off.
    7. Hang up the handset.
    8. When the transaction is complete, the fax machine will return to standby mode.
Don't forget to vote if this helps ... Cheers :)

Jul 17, 2009 | Canon PIXMA® MP530 All-In-One Printer

1 Answer

Hi i cant send a fax


First thing is to ensure that you have dial tone by picking up the handset on the fax machine and listening for dial tone.If there is no handset take a standard house phone and plug it into the jack where the fax machine was inserted. If there is dial tone on the phone then I would advise you to turn the power off the fax for two minutes then power back on. If there is no dial tone on the phone line contact your vendor or local phone carrier and report NO DIAL TONE

May 30, 2009 | Lexmark F4270 Plain Paper Inkjet Fax

1 Answer

Line error when trying to send a document


Check the line for a dial tone on the machine. Either the handset, onhook or speaker phone button. This will test if any comunictions boards have failed in the machine. If you have a dial tone the fax is ok

Next try a manual transmission. Basically make a normal phone call with for example using the handset but have your original in the fax ready to go, ring the fax number when you hear the other fax pick up you press the start button.

Don't forget the other fax may have a problem.

Jan 31, 2008 | Sharp UX-B20 Plain Paper Inkjet Fax

2 Answers

Cant send fax


Recieving faxes
  • Plug a regular, non-digital, phone into the fax's phone line and see if you get a dial tone
    • If you do not have a dial tone, seek support from your telephone service provider
  • Dial the fax number from a phone    
    • Normal circumstance is that you will have the fax machine pick up and make high-pitched noises
    • If the fax does not pick up, put a regular phone on the fax line and see if the regular phone rings when dialed
      • If the phone rings, answer it and see if there is line noise
        • If the line is clear, call the service number listed on your fax
        • If the line is staticy or unclear, call your telephone service provider
      • If the phone does not ring, call your telephone service provider
Sending faxes
  • Attempt to dial the fax number you are trying to send to from another phone.
    • If you hear electronic noises on the line, the other end has a fax machine on the other end
      • Check to see if you can recieve faxes.
    • If the remote fax does not answer, the problem is on the remote side, contact the recipient

Dec 18, 2007 | Lexmark F4270 Plain Paper Inkjet Fax

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