Question about Lexmark X5470 All-In-One InkJet Printer

4 Answers

Paper jamming When attempting to print paper is jamming and the roller continuously spins makiing a horrid noise. Printer is only 6 months old.

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  • bsdjohnson Jun 26, 2008

    When attempting to print paper is jamming and the roller continuously spins makiing a horrid noise. Printer is only 6 months old. Disconnecting did not help.
    When paper loaded and half way through printer stops - screen says - load paper, then press !!!

  • bsdjohnson Jun 26, 2008

    Thankyou, I thought I might have to! You were of help offering other solutions before I drove 30kms to the nearest store. Cheers! Have a great day!!!

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4 Answers

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  • Master
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Check for obstructions inside the printer and try cleaning the rollers as well, if paper continues to jam by trying to load different types of paper and by feeding single to multi sheet... You are having an issue on the Hardware already. Call Lexmark support for Warranty.

Thanks for using Fixya!

Posted on Jun 26, 2008

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  • Lexmark Master
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Here is the user manual
http://images.lexmark.com/publications/pdfs/2007/5400/v3421438_en.pdf

See page 112 for clearing paper jams and other jams in this printer.

Posted on Jun 26, 2008

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  • Lexmark Master
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Greetings,

I suggest, go for warranty.The printer is having a mechanical failure.

Keep us posted and thank you for using our service.
FixYa for all your troubleshooting needs.

Posted on Jun 26, 2008

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  • Master
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Hi,

Try disconnecting for a while and see if it resets.

Posted on Jun 26, 2008

  • Richard Perkins
    Richard Perkins Jun 26, 2008

    If this does not have any effect, check for any jams (pens loose items), and load 1 piece of paper to test.



    If this still doesn't work, reload your printer driver (from the disk or online)



    If all else fails - return under warranty before going further.



    Hope this helps you.

  • Richard Perkins
    Richard Perkins Jun 26, 2008

    1 other thing,



    Check in your PC print queue - just to make sure it's not backed up!

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