Question about Lucent Merlin Legend MLX-20L Phone

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Mlx-20l All I need to know is where can I get a manual for our mlx-20l Avaya/Lucent phones. I am trying to figure out how to program these phones so that we can have REDIAl and also change the time and dates.. Any advise

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Visit support.avaya.com, search for your particular system and you can download a pdf of the manual

Posted on Jul 02, 2008

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Voicemail box full


Didn't see an option to delete all messages.

Instruction to delete a single message is on page 5-40.

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http://support.avaya.com/edoc/docs/legend/legisdn1.pdf

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Lucent MLX-20L Extension Edit


http://dstech1.com/changing-the-name-on-an-extension/

A label can have a maximum of seven characters.
To administer Labels for Extensions from the System Programming console:
  1. Press Menu.
  2. Press System Program.
  3. Press Exit or Start.
  4. Press More or Right Arrow Key.
  5. Press Labeling.
  6. Press Directory.
  7. Press Extension.
  8. Dial the extension number that you want to administer.
  9. Press Enter.
  10. Press Drop.
  11. Enter the label information for the extension number selected.
  12. Press Enter.
  13. Press Exit or Back.
  14. Press Home or Exit to exit programming mode.
Note: When programming on the system programming console, use the buttons next to the display to specify the letters A through I and punctuation. Use the line/feature buttons to specify additional alphanumeric characters for labels. Use the template provided with the System Programming console to see which line buttons correspond to which alphanumeric characters,

Dec 22, 2008 | Lucent Merlin Legend MLX-10D Phone

1 Answer

Need Lucent MLX-20L Manual


Every single manual is avalable from the Avaya website. The cabinet in the back room is either off-white or gray metal. If it's an off-white one, it's probably a Legend. If it's gray metal, it's a Magix. The manuals are HUGE. Most of my customers have an 8 1/2 x 11 Administrator's guide, and a little spiral bound set user's guides, both for the console and the MLX-28DP phones.

Search around your place and see if someone has one squirreled away.

Carl


Dec 09, 2008 | Lucent Merlin Legend MLX-20L Phone

2 Answers

Adding New Extensions Labels


go to support.avaya.com and search MLX-20L, you can download or view the pdf of the manual

Jul 02, 2008 | Lucent Merlin Legend MLX-20L Phone

1 Answer

Lucent Merlin Legen MLX-20L Phone


I have the Merlin Legend system. To change to auto attendant is an "administrator" funtion. From the main console, go into the administrator mailbox-enter passwords-go to the #3, which is automated attendant-press 1 for Day menu-press 6 to modify the menu. The menu "prompt" is what you want to change-the recording. If you no longer have an administrator or someone that knows the administrator's mailbox number and passwords, you will probably have to call Avaya and pay them the $650/hr they now want for remote programming, OR calla alocal person with Merlin Legend programming expertise.

Good Luck!!

Mar 26, 2008 | Lucent Merlin Legend MLX-20L Phone

1 Answer

MLX-28D Corded Phone Change Time


The time is stored on the phone system, not the phone. You first need to know which phone system you have. This phone will work on a few different Avaya phone systems (AT&T and Lucent are now Avaya)

You can find all the manuals for free at www.avaya.com but you first need to know which system you have.

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