Question about Kenmore 24.8 cu. ft. TRIO Bottom Freezer Refrigerator

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Freezer Working Refrigerator not... follow-up

22yoop,

Thanks very much for your reply!

So I just had my son check and 'yes' there is frost on the back of the freezer. So it looks like your suspicion is correct.

With that said, what do I do now? I presume I need to clean the frost off of the back, but otherwise how do 'de-frost' the freezer coil? Also, how do I access the freezer coil.

Guess the next question is once I 'de-frost' how do I prevent from happening again. Are there parts that should be replaced or do I simply need to do a better job of maintaining.

Thanks very much for your help.


-Fred

Posted by on

  • acorniv Aug 08, 2008

    We bought this model refrigerator two years ago with a one year warranty. A year and one week later, the refrigerator part stopped working. We paid Sears to come out and the serviceman said the fan was broken, and that he has to change them all the time in this model - he showed us how flimsy they are. He talked us into an extended warranty and 'fixed' it so we'd be able to buy it even though our original warranty had run out. It's been a year and one month and the refrigerator ( but not the freezer) is again not working. Sears says our warranty ran out a month ago, and that they never sell extended warrantys for more than a year for this product (?). We can't hear or feel the fan so plan to replace it ourselves. We'd like to find a stronger fan, and also to know why this part breaks so easily. Is it possible something else is wrong with the refrigerator that is causing this?

    The information given here indicates that is the case. So what do I do about the fact that the fridge really wasn't repaired a year ago, or that this model is just plain flawed to begin with? Also where can I find a stronger ( metal) fan? BTW, for others dealing with this, shop around for fans. The Kenmore model ranges from 25.00 to 55. and probably more, depending on where you buy it.


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Cleaning the frost off the back is only scratching the surface of the problem. The back wall of the freezer section must be removed to expose the real point of the problem. Behind the back wall there are two main items, the heaters and a defrost termination switch. To check the heaters unplug the connections at each end and read them with an Ohm meter. If no reading the circuit is open and the heater is bad. Some heaters are of the glass tube radiant type and some are of the cal rod type. Most modern refrigerator have gone to the radiant type of heaters. By simple observation you can sometimes see the point of break in the heater as a burnt spot. If the heaters are open they must be replaced.

Posted on Jun 28, 2008

  • James Helmer
    James Helmer Jul 02, 2008

    Your are welcome.

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I have a side by side and the freezer is working fine and refrigerator is not cold


Hello.
If you open the freezer door and look on the back wall do you see frost build up on the back wall?,if so yes thier is frost build up in the freezer heres what to check.

DEFROST HEATER ...remove back wall of freezer and you will see a black heater at the bottom of the coil thats frosted up,it looks similar to the bake element in your oven,or in some cases it is going to be a spiraled wires inside of a glass tube. To check it,use a multimeter set to the lowest ohms of resistiance setting and follow and find the wires at the top of that frosted coil,unplug/disconnect those wires and check for continuty with around 5-20 ohms of resistiance. If it has that amount of ohms the heater is good. If your meter display does not change or displays OL the defrost heater is broke and needs to be replaced

DEFROST TERMINATION THERMOSTAT... it's round and has 2 wires and clips to the top of that frosted up coil. IT MUST BE CHECKED WHEN COLD SO BEST TO DO WHEN FROST IS STILL BUILT UP. To check it disconnect the wires on it and check for ZERO ohms of resistiance. As with the heater if the meter display OL or doesnt change,it is the problem

DEFROST CONTROL...it is hard to check for a semi unskilled person and if the heater or defrost t-stat check good its going to be the problem. It will NOT be in the freezer it could be on back wall or inside the control panel in the refrigerator section.

Good luck,
Gene

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1 Answer

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http://www.scribd.com/doc/13371507/Ge-Motherboard-Concession-Letter .
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1 Answer

Ice build up in back section of a Whirlpool no frost top freezer refrigerator 66"hx30"wx27"d


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