Question about Microwave Ovens
I also have a High Pointe Microwave Model EM925BSC SN 0608MO3508 manufactured in Aug 06. Tried to use it for the first time this weekend after buying a new Honda EU2000I to use it. The turntable does not turn automatically or when I try to turn it manually. Cooks OK. Nothing in the owner's manual that came with trailer (Zoom 178) mention how to fix the problem.
Anyone have a Ph# for High Pointe. Their Service center address is High Pointe, 2617 N Great Southwest Parkway, #100 , Grand Prarie, TX 75050.
Posted on Oct 20, 2008
To unlock your High Pointe microwave, press and hold the STOP button until you here a long beep (approximately 3 seconds).
Posted on Oct 13, 2008
I have a High-Pointe microwave oven in an RV. The glass turntable that revolves inside is broken, How can I get a replacement for it? Model #EM925BSC, diameter: 12.40 inches.
Posted on Oct 14, 2008
Replace the turn table drive motor no big deal turn upside down cut out the pannel with side cutters remove the motor only one screw
that was the easy part no one has any parts for the darn thing
find a used parts store for appliances they can help you the motor is as followes 100/120 volts 50/60 cycles 4 watt 4.48rpm cw rotation get any thing close it will work
Posted on Jan 06, 2009
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
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I think I understand what you mean.
If you were to log on to the
manufacturer's web site, I think you will be pleasantly surprised as
usually one is able to download, by model number, Customer
Instruction Manuals, list
of Dealers and Driver
Just Google the manufacturer's name and
follow the links. Make certain you are directed to the manufacturer's
web site as some search engines direct you to other sites and they
charge for the information that is normally free of charge.
The magnetron may have either failed or
is not being supplied with the extremely high voltage required to run
Make sure the !!!!capacitor is discharged!!!!! before attempting any sort of repair.
Check the door interlock switches first then the high voltage diode with either an AVO model 8 on high resistance range for short circuit, the feed fuse on the primary of the high voltage transformer and then finally, the magnetron is best checked by substitution.
I hope this helps.
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