Question about Apple MacBook Pro Notebook

3 Answers

Macbook Pro just shuts down

Hello out there, I have a 15" MAcbook Pro, Dual Core 2.16 gig, recently upgraded to 2 gigs of RAM.

Recently, me Mac has developed this nasty habit of shutting down. No warning, no freezing, the whole thing just shuts down. Usually when I am running Final Cut Pro and rendering video files, or compressing to DVD MPEG2 format. But lately, I was converting a video file in iTunes and it crashed, and I was watching trailers online and it shut down.

My warranty recently expired - of course. And I am at my wits end. Someone said it might be the heat sync. . .but I am not sure I know what to do.

Can anyone help me? I posted this on the apple discussions board and someone just told me to call support.

Anyone?

Thanks!

Posted by on

  • iedit May 06, 2009

    My MBP shuts down, but only when I'm online. I just had it checked out and the memory failed, so they reseeded it and now it shuts off more. Still only when mail or firefox is running.

×

3 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

This sometimes happens when you have it plugged in to an electrical socket as well. I have recently been having this problem and I have a brand new battery, so it's likely the logic board. If you're still having the problem, and the monitor image shows weird fragmentation on startup, it's likely to be the logic board that needs to be replaced.

Posted on May 05, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

It's been a while since you posted your question, but I'm experiencing similar issue, and it appears Apple is replacing these batteries.  Since you're out of warranty, set up an appointment with the Genius Bar at an Apple store, or call Apple 800 SOS APPL, get a call director/ operator and ask for Customer Relations.  That way - you're not going through tech support and get billed for a call.  Most likely Customer Care will get you to tech support, without billing once they hear the issue.
It seems this is a known issue with Apple and I've read that's what Apple is doing.  I will be calling Apple myself, but at least the ways I've mentioned to check - you won't get charged to check/ask.

Posted on Dec 29, 2008

  • Level 1:

    An expert who has achieved level 1.

    MVP:

    An expert that got 5 achievements.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Contributor
  • 51 Answers

I haveheard of a few issues regarding this. All seem to ppint to heat. Depending on the surrounding environment are you using your Laptop in. Ideal is on a desktop with at least half a foof surrounding it all round. On solution may be to google "SMC Fan control". Get the latest version 2.1.This little utility is simple and user friendly. Install and set your fans to 25%, see what happens. If you still have a problem go to 50% and so on. At least when you are encoding.

Good Luck.

Posted on Jul 14, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My MacBook A1342 slow booting


2 Gig of RAM is not really that much. You should think about upgrading that.
You might try a PRAM reset or SMC reset which will probably help you some.

Feb 14, 2012 | Apple MacBook 13"White /2.0Ghz Intel Core2...

1 Answer

Can I upgrade my Macbook Pro to more than 4GB ram?


4GB is the MAX but only 3GB is utilized.
What Os are you running. Tiger Leopard Snow Leopard?

Nov 23, 2009 | Apple MacBook Pro Laptop Computer with...

1 Answer

MacBook Pro 15'' RAM Problems


The earliest MacBook (Pro) models have a limit of 2 GB. To check the specific model, in the Apple menu select about this Mac. Then press more info... . Look at the line like "Model Identifier: MacBook5,2" for my white early 2009 MacBook. If the numbers are 1,1 then for sure you have the oldest model and are memory limited to 2 GB, as the sum of both cards.
That's just like my wife's, it was a Core Duo and not the current Core 2 Duo. Works fine. I was ready to up its memory but read about this in the Apple Support Forum. It came originally with 1 stick of 512 MB, IIRC. I upgraded it to 2x1 GB for a lot more than the 2x2 GB in the newer. BTW some of the Macs between these only take 3 GB but will work with 2x2 GB just throwing 1 GB away. -Ken

Jul 26, 2009 | Computers & Internet

1 Answer

Problem with strating macbook pro (screaming voice)


Hello, this certainly has to deal with your RAM memory. have you installed RAM recently? if not, you can try memtest to test your memory, or take our 1 memory after another, Hope this helps

Jun 11, 2009 | Apple MacBook Pro Notebook

1 Answer

Can i place a 4g and 2g stick in my macbook pro


Hello! The MacBook Pro you have mentioned can only support 4GB's total. 2GB's in the first slot, and 2GB's on the second slot.

What you may have seen by accident was that you can purchase either a 4GB kit, or a 2GB kit. Meaning a 4GB kit with 2 2GB sticks, or a 2GB kit with 2 1GB sticks.

Your best bet is to go with a 2GB stick in each slot to max out your MacBook Pro. 2GB's is the largest each slot can read.

For more information, check out the website below which has very detailed information on memory for various systems.

MacBook Pro Memory Information

Mar 16, 2009 | Apple MacBook Pro Notebook

1 Answer

Hardrive not showing real capacity


Sounds as if your hard drive is partitioned into 2 or more parts or was not formatted to large disk.

Feb 02, 2009 | Apple 13.3 MacBook Air 1.8GHz 2GB RAM 80GB...

1 Answer

Reconfigure a macbook pro to install a larger hard drive


I would suggest going to an Apple store and asking the folks at the genius bar. I'm not sure if you want to try and reconfigure your motherboard by yourself.

Aug 28, 2008 | Apple MacBook Pro Laptop Computer with...

1 Answer

Hook a Zune up to a MacBook Pro...?


You will have to download a program to get it to work its called XNJB here it is: http://www.wentnet.com/projects/xnjb/" Thanks.

Apr 14, 2008 | Apple MacBook Pro Laptop Computer with...

Not finding what you are looking for?
Apple MacBook Pro Notebook Logo

820 people viewed this question

Ask a Question

Usually answered in minutes!

Top Apple Computers & Internet Experts

paulcarew

Level 3 Expert

2046 Answers

Martin Buck
Martin Buck

Level 2 Expert

81 Answers

MarkMAlford
MarkMAlford

Level 1 Expert

6 Answers

Are you an Apple Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...