Question about Apple MacBook Pro Notebook
Hello out there, I have a 15" MAcbook Pro, Dual Core 2.16 gig, recently upgraded to 2 gigs of RAM.
Recently, me Mac has developed this nasty habit of shutting down. No warning, no freezing, the whole thing just shuts down. Usually when I am running Final Cut Pro and rendering video files, or compressing to DVD MPEG2 format. But lately, I was converting a video file in iTunes and it crashed, and I was watching trailers online and it shut down.
My warranty recently expired - of course. And I am at my wits end. Someone said it might be the heat sync. . .but I am not sure I know what to do.
Can anyone help me? I posted this on the apple discussions board and someone just told me to call support.
This sometimes happens when you have it plugged in to an electrical socket as well. I have recently been having this problem and I have a brand new battery, so it's likely the logic board. If you're still having the problem, and the monitor image shows weird fragmentation on startup, it's likely to be the logic board that needs to be replaced.
Posted on May 05, 2009
It's been a while since you posted your question, but I'm experiencing similar issue, and it appears Apple is replacing these batteries. Since you're out of warranty, set up an appointment with the Genius Bar at an Apple store, or call Apple 800 SOS APPL, get a call director/ operator and ask for Customer Relations. That way - you're not going through tech support and get billed for a call. Most likely Customer Care will get you to tech support, without billing once they hear the issue.
It seems this is a known issue with Apple and I've read that's what Apple is doing. I will be calling Apple myself, but at least the ways I've mentioned to check - you won't get charged to check/ask.
Posted on Dec 29, 2008
I haveheard of a few issues regarding this. All seem to ppint to heat. Depending on the surrounding environment are you using your Laptop in. Ideal is on a desktop with at least half a foof surrounding it all round. On solution may be to google "SMC Fan control". Get the latest version 2.1.This little utility is simple and user friendly. Install and set your fans to 25%, see what happens. If you still have a problem go to 50% and so on. At least when you are encoding.
Posted on Jul 14, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jun 18, 2017 | Apple Mac OS X 10.5.4 Leopard for Mac
Nov 23, 2009 | Apple MacBook Pro Laptop Computer with...
Jul 26, 2009 | Computers & Internet
Jun 11, 2009 | Apple MacBook Pro Notebook
Mar 16, 2009 | Apple MacBook Pro Notebook
Feb 02, 2009 | Apple 13.3 MacBook Air 1.8GHz 2GB RAM 80GB...
Aug 28, 2008 | Apple MacBook Pro Laptop Computer with...
821 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: