Question about SanDisk Sansa Clip MP3 Player

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I need help

It is not playing and you can only see a white screen.

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Jun 26, 2008

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I get the white screen of death as well from time to time and I found this video and it actually worked for me.
Hope you have the same problem as me and this should help out just do what he does:
When the screen goes white, let the music play, put it on hold, wait until the screen turns black then take it off hold and the screen should be back on hope this helps.
http://www.youtube.com/watch?v=a8g0sh7pc54

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My ipod nano has a white screen


Try this - it at least seems to have fixed the same problem, at least for now, with my 2nd generation Nano:

1. When you see the white screen, hold down both the Play and Select buttons together, pressing the Play button a little bit before the Select button.
2. When the white screen goes to black, release the two buttons almost simultaneously with the Select button released slightly before the Play button.
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One more thing to try if this still doesn't work is to first try restoring the Nano completely through iTunes.

I'll be interested to hear whether my solution works for anyone else.


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My iPod nano 2gb silver is showing a blank white screen.i've had it for close to a year and it freezes sometimes but that fixes itself when i drain the battery and then sinc it. but this time it just went...


Try the Five R's suggested by your user's manual - you can get the manual from Apple's website if you have lost it:
Reset, Retry, Restart, Reinstall, Restore
Remember these five basic suggestions if you have a problem with your iPod nano. If
one of the following doesn’t help, read on for solutions to specific problems.
â Reset your iPod nano. See “General Suggestions,” below.
â Retry with a different USB port if you cannot see iPod nano in iTunes.
â Restart your computer and make sure you have the latest software updates
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â Reinstall iPod and iTunes software from the latest versions on the web.
â Restore your iPod nano. See “Updating and Restoring iPod Software” on page whatever.
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I have had a problem similar to this recently though my ipod is always white. The white screen error or otherwise known as "white screen of death" is caused by the lcd color screen on the ipod itself. That is why its functions still work but the screen does not. Once you replace the color screen it will be as good as new.

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My iPod nano 2gb silver is showing a blank white screen.i've had it for close to a year and it freezes sometimes but that fixes itself when i drain the battery and then sinc it. but this time it just went...


Go throught this page

http://www.fixya.com/support/r561901-ipod_problems_start_5_solutions

Your ipod might need to be repaired, the apple service assistant is on the bottom.

Might be a loose connection or other failing component I don't think there is no quick fix for this.

If the problem is solved dont forget to rate as fixya otherwise there is no need to rate it. As there is noting else we could do about it.

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Start with these five simple solutions: Reset, retry, restart, reinstall, or restore http://www.apple.com/support/ipod.five_rs/
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