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Canonscan D646U TandN, I'm getting crazzy ! I followed the steps you wrote, but after downloading I received taht message: "could not create - unzip operation cancelled". My OS is XP. And now, whatelse can I do? I live in Brazil, but the brazilian Canon site simply does nor answer me... Can you help me again? Thanks a lot !

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You might have spyware blocking your computer. Or you hard drive could be full. Try the next steps and be patient. Rome was not built in a day. LOL Computer programs were not either. Get back with me after you try this and explain to me what you did. This way I can diagnose it like a doctor doing test on you.

Here it goes. Make sure that you install everything with the custom install or advanced. This also goes for the setup. Put everything to the highest setting. You might want to run the window washer first to clean the computer and then run it after everything is done.

Computer cleaning things to do.

Do everything
Turn the system restore off. System restore keeps everything in restore. Meaning......... If you have spyware or a virus, it will stay in your system. Run Spybot S&D (This program is free and is better than using msconfig as long as you go through the settings and change everything to the highest settings.) Then do the same with Adaware 2008 (sounds stupid to use 2 things for spyware, but one catches what the other one does not.). I have links on my website (tandnfamilyelectronics-online.com). These links go directly to the download so you will not get the run around. You would do good to try a program called Window Washer (Second blue word files on my website on the downloads page on bottom)(First blue word can be used if needed). This is a great program that completely cleans anything in your computer that you do not need. It will not clean out anything that you have to have. I have used this for years to clean out my customers computers and have cleaned as much as 3 gigs of trash out. If you contact me I will give you some tools that I have for free that will do a great job on your computer. I have them ready to download and I will give you the link. (dean@tandnfamilyelectronics-online.com) Go to the downloads page and click both of the (Blue) words (files) at the bottom of the page for extra's.

Send me the complete specs of your system and I can help you more. I hope that this helps you. There is no reason the really buy a program for spyware when there are free things to use that work great. Free AVG is a great Antivirus and yes it is also free. It will check your e-mail coming and going. It will also let your friends now that the E-mail does not have a virus. It also has a spyware program that is free. This day and time with all of the spyware out on the net you can never have too many programs for spyware. I would not run all of them at the same time though. Make sure that you do not use your computer during any scan. Defrag is also something to do after you do everything else. Some people will tell you that should not reload your computer. If nothing seems to work then sometimes that is the only good way to get it repaired right. Most of the programs that come pre-installed on a store bought computer is useless and most are even trail software that causes problems when they expire.

Do not rate this yet.

Posted on Jun 27, 2008

  • T&N Family Electronics Dean and Sherrie Terrell

    Sorry for the long wait. The site has had a lot of problems the past couple of weeks.

    Do you still have your problem.

  • T&N Family Electronics Dean and Sherrie Terrell

    Do you still need help? My ratings and

    questions keep getting tampered with, so I do

    not know who still needs help. The site

    people that run the site do not care. I am

    sorry for not getting back with you sooner

    than this. We had a death in our family and I

    have been out of town.

    Please rate this as a fixya if I have helped

    you. I need all of the fixya's that I can

    get. A thanks for trying score will hurt me though. Please lock the vote. If I could not help, it does not classify as a bad answer or solution. We are working for free here. Points matter a lot to enable us to answer paid questions.

    This used to be my score.
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    This is with tampering.

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