Question about Microsoft ZUNE JS8BRPBDLUG MP3 Player

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Zune water damage!

I messed up and dropped my zune in the toilet. Some one Help!!!

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  • cayla123 Jul 10, 2008

    i dropped my Zune in the toilet and it wont turn on please help me!!!

  • emilyalkema Jan 02, 2009

    I dropped mine in the bathtub!! After a little pounding it worked...for about 2 weeks then stopped..im afraid forever! What do I do?

  • theone1321 Mar 23, 2009

    i had dropped ,my zune in the toilet (yea i know!) and then IMMEDIATELY put it under the hair dryer i did this for quite a bit. thIs was on a friday. i have left it on my radiator and i just tried plugging into the computer on sunday night. it didnt even register. CAN SOME ONE PLEASE HELP ME PLEASE!!

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2 Answers

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  • Master
  • 624 Answers

You can try this, but since it has been awhile since it happened there is not much you can do to help it now. First remove any type of power to the unit, batteries, plug to the wall ect. Sometimes you can take the equipment apart, remove as much as you can safely and pat the wet areas with a dry slim towel or any other way that will remove moisture and not break and internal parts, and then right away use a blow dryer to evaporate any remaining moisture. Make sure you do not melt any plastic parts. If you have the proper chemical's you could clean the board, but that would really take a professional to do.
After that let it sit out in a safe area and if possible with some ventilation to it. Wait until the next day and then put it back together and give it a try. if you see any smoke at all, or hear any unusual sounds coming from it (popping, crackling ect.) turn it off and forget about it.

If it does start to work, it may not last long. Once the copper circuit traces and the metal leads get contaminated with moisture they will continue to oxidize even after cleaning them off. The life span has been shortened at best. And it could cause a fire or electric shock at worst.

Sorry to give you the bad news, I do wish you luck, but your best bet is to just get a new one. This one will never be the same again even if it does start working. You could end up wasting a lot of time and effort.

Posted on Jun 26, 2008

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  • 502 Answers

If you can open the Zune and put it in a warm place to let it dry out. Clean the remaining residue with a brush. if that doesn't help, you most likely need a new logic board which can be replaced without problems. There are third party Zune repair services, that will fix it for cheap. Even better, I found an DYI Zune repair guide, soyoucan do it yourself too, not that difficult. Part is availableon Ebay. If you can't do it yourself, have a tech savy friend do itfor you.

Posted on Aug 24, 2010

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SOURCE: zune

Just bought a zune and when I try to use it, it says "to start, visit www.zune.net/setup" and it doesn't let me use it.

Posted on May 22, 2008

altec1105
  • 68 Answers

SOURCE: my zune is not detected by my laptop or zune software.

try to wiggle the zune cord but not to hard

Posted on Nov 22, 2008

  • 502 Answers

SOURCE: water in my zune

Turn the Zune off, then push the left and up buttons as you keep it connected to the computer charger. That will hard reset the Zune. If it doesn't respond to the hard reset it is more likely you have motherboard issue, not a screen issue. Try to clean the corroded parts on the logic board. If that doesn't help, there are parts available on ebay, there is a zune repair guide that will show you how to replace the logic board.

Posted on Feb 28, 2009

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

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okayyy. why would you use water and soap?
You should have took a very very very damp rag and wiped it down.
You most likely need to get a new zune. BUt if your zune every gets wet somehow dont try and turn it on, let it sit for at least 24 hours...you will have better chance of it turning on then.

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Hello Rogue_45,

It's hard to know for sure but my feeling is that if the screen has water damage it is probably not going to be the only thing damaged. It sounds like you did everything right to minimize the damage as far as not powering the unit back up until it had completely dried out. However moisture may still have been absorbed by or shorted out some of the other components.

Of course, there isn't any way to know for sure without actually looking at and troubleshooting the unit. You can try looking very careful at the circuit board(s) to see if you can see any obvious signs of water damage or damaged components. If not, then you can try replacing the LCD screen and see what happens.

Best Regards,
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