Question about MP3 & Digital Media Players

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My zune's screen is cracked but the rest of it still works just fine is it better to try and have it replaced or replace the zune altogether

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  • Anonymous Jun 26, 2008

    My daughter's 2nd generation Ipod was run over at school. The warranty will not cover the broken screen. The Ipod works, but you can't read the display. Can I purchase a new screen and insert it myself? Any suggestions? I actually purchased an extended warranty but it does not cover damage, only manufacturer defects. Thanks.

  • Anonymous Jun 26, 2008

    My daughter has a 2nd generation Pink Ipod. The screen was cracked at school. The IPod works, but you can't read the display. Can I purchase a new screen? I actually purchased an extended warranty, but it does not cover damage, only manufacturer's defects. Any help you could suggest would be appreciated.

  • wyll c Sep 26, 2008

    i was at school when i reached in in my pocket to pull out my id and pulled it out with my zune (not realizing it)and it fell to the ground, and as i picked it up all i was looking at was a cracked screen.I put my earphones on and every thing was working fine.

  • Anonymous Dec 06, 2008

    I was at my little sisters muscical thing, and I was playing with my friends. later i puled it out to look at it and it was cracked. At first every thing worked, then i started pressing buttons then nothing worked. But the screen still lights up. If there is any one that can help me, please help.

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Hello rhjbi,

The low cost of consumer electronics combined with the high cost of repair services means that it often makes sense to simply replace a damaged MP3 player. You have to weigh the cost of repairs versus the cost of a replacement as well as other costs involved. For example, if you are upgrading to a new model of MP3 player will you also need to replace any accessories you have that might not be compatible? If you have the unit repaired, is it liable to fail again and need another repair? How much value do you place on having a new one-year manufacturer's warranty?

The decision is ultimately a personal one and often there is no clear correct answer.

I don't know the extent of the damage to the Zune or exactly how much a repair would cost. To determine the likely cost of repair, you should contact Zune support through their website: http://www.zune.net. Once you have that information you can make a more educated decision.

Best Regards,
Ken
"Go Ahead. Use Us."


Posted on Jun 26, 2008

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