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Network printer problem

I am trying to install a network printer on my new HP laptop. The computer finds the printer but cannot communicate with it. I cannot fathom why this is so.

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Please let me know whether the printer is connected drirectly to a swtich with a print server or through any client pc in the network.

if its a print server you to get the IP address for the printer and add printer->choose local printer attached to this computer uncheck automatically then create a port ->type of the port standard TCP/IP give the ip address and then follow the step and its driver files etc.....

if its connected to the pc check the pc ip address ping it and know the pc is alive on the network and the printer is shared over the network then go to add printer you will choose network printer and browse for the pc under the pc u will find the printer
click over it and do the rest ...

Easy way go to the My Network places ->View workgroup computers -> choose the computer with printer double click then you will see that printer right click on the printer and choose connect - problem solved

Thanks

Hothawk

Posted on Jul 02, 2008

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Posted on Jan 02, 2017

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NOTE: The HP Network Diagnostic Utility is a Windows tool only. c01647276.gifTip : For general information about wireless networking, visit HP's Wireless Printing Center (in English). How do I get the Network Diagnostic Utility? Follow these steps to download and install the HP Network Diagnostic Utility on your computer.
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