Question about Philips GoGear HDD6330 MP3 Player

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Help with mp3

I have/had a philips 30GB gogear mp3 and one day i was trying to listen to it, but it wouldn't turn on. when i plugged it in to chare, it worked fine. what do i need to do?

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  • Alicat80 Jul 04, 2008

    My daughter probably erased songs that were on it. I don't know exactly what happened but it will no longer turn on. Just a back light for a short period comes on if you try to turn the switch to on.

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If it doesn't work when unplugged and fully charged, that problem is not going to go away. You can do the Repair in Philips Device Manager, but it will erase all of your songs and it probably will not work. The problem is, Philips is all out of these players, and they no longer make any 30GB models - 8GB is the max.

Posted on Jun 26, 2008

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My mp3 player has been used since april of 2010 and after awile it was accidently stepped on the screen had cracked all you could see was a white blur with colors and the crack shown but it was cracked...


Dear Consumer,

We regret and apologies for the inconvenience caused to you.

We request you to kindly share your contact details with us or contact us on below mentioned contact details.

Thanks & Regards,
Philips Consumer Care, India
1800-102-2929 1860-180-1111

May 16, 2011 | Philips GOGEAR SA6045 MP3 Player

2 Answers

Wont come back on!


What OS are you using?
I know that it is not fully compatible in Vista.
1) Try using an XP machine and plug it in there, in any case, reformat the MP3 player using FAT.

2) Try uninstalling all software for your MP3 player from your PC and reinstalling it.

3) Here is something else you might want to try:
Try doing a soft reset.
  1. Press and hold the Power On/Off key and the Volume + key for a couple of seconds.
  2. Then switch on the GoGear using the Power On/Off key.
This is soft reset, your songs will not be lost.


4) If all else fails, it's time for a factory reset:

  1. Connect the GoGear to the AC adapter and to your computer.
  2. Make sure all other applications such as Philips Plug-in, Windows Media Player or Windows Explorer that access the device are closed or else Device Manager will not recognize the device. Launch the Device Manager at Start->Programs->Philips Device Manager->Philips Device Manager on your PC.
  3. Select the REPAIR tab on the dialogue box and then click "Repair" to start repairing.

    IMPORTANT: All music & content of your micro jukebox will be erased once the repair function completes. 051028091949_1746.gif 051028091949_1747.gif
  4. When repair is complete a dialogue box will pop up; click "OK" and unplug the GoGear from the computer. 051028091949_1748.gif
  5. Follow all the on-screen instructions to complete the repair.
  6. The Device Manager will close automatically once the success message is displayed. Close all opened applications and then unplug your GoGear.
  7. Once the GoGear is disconnected from the computer, the display will show “Firmware Upgrading” for a couple of seconds and then start up as usual.
Hope That Helps!

Dec 12, 2007 | Philips GoGear HDD6330 MP3 Player

1 Answer

How do i manually download music on my philips hdd6330


Windows Media Player 10 is the software that you need to use. Windows Media Player 11 will cause problems for the GoGear HDD series.

Mar 19, 2009 | Philips GoGear HDD6330 MP3 Player

1 Answer

My GoGear 30GB is not charging.


If your GoGear really is an HDD model, then it is incompatible with both Vista and Windows Media Player 11. If you have Vista, forget about this player. If you have XP, roll back your Windows Media Player to version 10 and try running a Repair in Philips Device Manager - the damage might already be done, but it is worth a shot.

If you have an SA model GoGear, get the latest Philips Device Manager from www.usasupport.philips.com. Make sure you enter your correct model # in the website, or you will damage your player. Run an Update in the updated Philips Device Manager to upgrade the firmware to fix the freezing issue. Philips has a weird quirk that if you want to really upgrade the firmware, you have to also update the Philips Device Manager first or the Device Manager from the CD will give you a false positive: "Your device is already up to date."

-Tha Mp3 Doctor

Dec 28, 2008 | Philips GoGear HDD6330 MP3 Player

1 Answer

How do you download music video to my mp3 philips gogear of 30GB?


hi im rami

if you wanna download a music video try:
www.shareaza.com
.then click on download,it takes about 10 mins
.next start the instalation
.now create an a account
And when your done connect your mp3 to your pc.soon click on search shareaza . enjoy!

Dec 13, 2008 | Philips GoGear HDD6330 MP3 Player

1 Answer

Philips GoGear HDD6330 30GB MP3


I cant transfer my songs on limewire to my mp3 philips gogear, help ?

Nov 27, 2008 | Philips GoGear HDD6330 MP3 Player

1 Answer

30 GB Philip GoGear Screen Problems


Bid for a faulty (with good screen) on ebay, with care they are quite easy to swap over.
If you do go this route and get in trouble, repost problem and I will endevour to assist you.

Jun 08, 2008 | Philips GoGear HDD6330 MP3 Player

3 Answers

My Phillips GoGear 30GB wont turn on


omg mine did the same thing. such a rip off :(

Oct 13, 2007 | Philips GoGear HDD6330 MP3 Player

1 Answer

My philips 30gb wont play my songs!!!


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Jun 20, 2007 | Philips HDD1630 MP3 Player

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