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We are using a netgear wireless router but signal keeps dropping and then you cant connect onto it again. the phone line and everything is all attached right. what can this be? all other housemates are having the same problem.

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My advice is to reset the router. There should be a small button on the back that you'll need to hold down for about 5 secs (the lights will flash when it is resetting). Note that this will remove any settings and revert to the default. Also it is a good idea to update the firmware of the router. This is usually downloadable from the netgear website provided you know the model number.

Posted on Jun 27, 2008

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Netgear dgn1000 modem router keeps dropping out


CONTINUAL DISCONNECTION OF WIRELESS CONNECTION
There are a few things thatcan cause you to lose wireless connection with your wireless router.1. Weak signal strength,check the signal strength on your wireless card. If it is weak move thewireless router away from brick or concrete walls and if possible locatethe wireless router higher up.2. Have you secured yourwireless router from people near your from unauthorized access? i.e. change thedefault password, setup encryption use WPA2 or WPA, change the default SSID,and turn off SSID broadcast, and for added protection, enable MAC addressfiltering which allows only the MAC address/es of your wireless card/s toconnect to your wireless router.3. You could be gettinginterference from electrical sources such as air conditioners, arc welders,washing machines etc. If so, the power supply to the wireless routers andcomputers etc should be connected to a surge protection power board, betterstill connect your computer equipment to an UPS (Uninterrupted PowerSupply). 4. Check the channels ofthe wireless routers and access points in your area and change the broadcastchannel on your wireless router to an unused channel or one that is currentlyused but has the weakest signal strength. This will minimize interferencewith your wireless router from other wireless routers and accesspoints in your area.

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1 Answer

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RF interference is the most common reason why WiFi will drop signal from time to time. First – make sure your wireless router is not next to a source that can cause interruption. I have mine on a shelf about 5 feet off the floor. Also make sure that your wireless home phone is not right next to it. Home phones can cause issues with signal as well.

Keep me posted

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Hi, Can you provide some more details:

1. Model number of wireless router?
2. Are you online when connected direclty to the wireless router using ethernet cable.
3. Operating system on the computer with the adapter WPN111.

This will help me provide an effcent resolution.

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1 Answer

Variable wireless performance


Hi,
what this looks like is a case of intermittent signal
call ur ISP have them run a line test
if you have purchesed a service that is better than the basic
what could be happening is that the line capacity is to high
(trying to push 100 gal. of H2O in a 1 IN. pipe in 1 sec. cant happen
i work for att. tech. support and sometimes incrising ur speed package will make ur internet sluggish

most routers dont go bad i belive its a line issue

good luck , July

rate me please




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1 Answer

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One simple solution, can you try using the router on another ISP connection (at your friends' place possibly?) This will rule out the possiblility of your ISP fault saving you $65 straightaway...

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Have you tried connecting the laptop in a different wireless network? Try changing the channel in your router and you may also upgrade the firmware of your router.

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If you have DSL, make sure you have line filters on everything that has a phone line; phones, fax, satellite boxes, everything.

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You may find that either the signal strenf=ght is not there or there are other devices near by on the same channel as the router.

Use THIS app to test the signal strength and check the channels is use also

You may want to either move the router to a higher postion (on a shelf) or get an external antenna for it to boost range. Be aware that cordless phones are a source of interferance so thias may affect signal strength, reception etc. Put some distance between such devices and the router/widfi card etc.

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You can try changing the wireless network name or ssid, change the wireless channel to 11 and enable WPA as the wireless security.Just open IE then type http://192.168.0.1 on the address usernama is admin and password is password then do the changes there.

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Somtimes thats enough....

Try moving the router and changing the angles of the antenna to see if you can get stronger signal strength...

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