Question about Microsoft Zune JS8-00001 Digital Media Player

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Zune my zune wont connect or charge

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  • pepiyo_23 Jun 30, 2008

    wont connect or charge

  • irish19 Nov 13, 2008

    After I updated with 3.0 my Zune started acting weird. First it started pausing for long periods of time before playing a song, then it would freeze up and not do anything with a full battery. Now it won't do anything at all! A day later it will let me charge it, and when I try to play music or switch to another song, it completely shuts off. This is happening to my sons Zune as well. We both bought these last December, but haven't used them a lot. It seems since installing 3.0 they don't work anymore.

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  • Master
  • 790 Answers

Hi

wont connect to usb? or wont connect to charger?

Thanks!

Posted on Jun 28, 2008

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2 Answers

Nothing wont come up on my computer


Did you download the Zune software?

The Zune website has the Zune software which must be downloaded for your computer to communicate with your Zune.

And when you connect your Zune to your computer it should begin charging (as I'm assuming this is a new device).

If you have already installed the software I would assume the low battery was slowing the communication between your Zune and your computer.

If you Zune is fully charged and the software is fully installed try plugging the USB cable into a different port. Sometimes the Zune and the connector USB isn't automatically sensed on certain ports and certain moments.

Jun 26, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

My zune went black


Try this....
Reset Zune: Press and hold the back button while pressing up on the control pad.
Connect Zune to a power source: If the Zune device is in sleep mode, this action will wake the Zune device and turn it on. If the battery does not have a charge, you may have to wait several minutes for the Zune device to turn on.

Also, make sure that the hold button on top of your zune is turned to the off position.

Hope this helps!

Feb 22, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

Shut off on own now wont turn on or charge


Battery is dead.... Let it sit connected to the pc it will come back on.

Jan 07, 2009 | Microsoft Zune JS8-00001 Digital Media...

3 Answers

Zune won't turn on or charge


probly a lemon battery. Get ms to replace it.

Jan 07, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Zune wont charge


unplug the zune. hold the back button and hold the up button until the zune restarts. wait until it turns back on. open the zune program. then plug in your zune. it should work.

Dec 31, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

3 Answers

Zune screen is black and won't charge


you could have a bad charging cord and also you can try to turn the hold button on and off that sometimes works

Nov 22, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

My zune sucks


Try this....
Reset Zune: Press and hold the back button while pressing up on the control pad.
Connect Zune to a power source: If the Zune device is in sleep mode, this action will wake the Zune device and turn it on. If the battery does not have a charge, you may have to wait several minutes for the Zune device to turn on.

Also, make sure that the hold button on top of your zune is turned to the off position.

Hope this helps!

Oct 23, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

My zune wont work on my computer


Have you tried using another cable? the cable may be fried...

or a different computer to see if it just doesn't like your computer.

Feb 22, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

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