Question about HP LaserJet 2840 All-In-One Printer

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Copies come out with splotches

I just got my all in one printer.
It still has the original (small volume) black ink cartridge in it.
My copies are coming out with black spots/streaks on them.

I took the drum out and cleaned it careefully.
It made a few clean copies and went right back to splotches.
Advice?

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  • lmariano Jan 20, 2009

    I replaced the drum when the machine instructed, now all paper comes out with black spots and is especially heavy at the top edge of the paper...i have run the cleaning program over a dozen times. still the same problem...help

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Replace the drum. take out toners and clean inside real good. check your exit rollers to see if they have any ink on them. be sure you use genuine hp products.

Posted on Nov 03, 2008

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