How to unlock my mio m300 - Mio Moov M300 GPS for Europe 35" screen Touch Car GPS Receiver

If it's locked on the main screen and won't load, follow the below process.
If you want to unlock maps, you need to buy a key or update here:
http://eu.mio.com/shop/index.php?language=en-eu&utm_source=callcentre&utm_medium=email&utm_campaign=MTUKLaMa&no_cache=true¤cy=EUR
To reload the software:
1. Connect your device to the computer 2. Make a backup of your addresses and favorites if you wish 3. In File Explorer, right click on the device (removable drive) >> Format 4. Start the Desktop 5. Go to My Mio >> Reinstall the software 6. Go to My Mio >> Recover Keys 7. You can now reinstall the maps from the Maps tab. If you downloaded a map update, make sure to use the downloaded file. 8. Go to My Mio / Voice Transfer and re-install the voice files