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Re: dvd rom not reading any disc
No need to be hasty. Need to eliminate issues one by one. Is the pc brand new or pre-loved new to you. This is a big point, as you may not have the drivers on disc, and have to download some. Usually the most common error is that in transport with older pcs the dvd drive can become unnatched inside the tower, but if you can hear it spinning, some power must be getting through. Is the icon for the drive appearing in my computer? Check for yellow exclamation mark under driver list in control panel and post any error codes you see, this can help find a solution. (this is all located under hardware, under control panel) post back after you have tried this.
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When you place a disc in the drive can you hear the disc spin up, if not then the DVD drive maybe faulty. Try re-seating the DVD drive and if it still does not work then it is faulty and needs replacing.
Does it not acknowledge dvd disc only or cd or dvd both. If it doesn't read the dvd disc, or able to play dvd disc, but able to exlpore regular cd's, then you have a codec error, and you need to download a dvd codec like powerdvd for it for your system to play dvd disc. Check to see if your dvd-rom drive appears in the "my computer" window, if it is there, but wouldn't be able to play anything, then it could be a driver issue. so make sure in the hardware , the drivers is installed and working properly. If it is working properly and driver is installed, then you got a bad drive, the optical laser lenses isnt reading or the spindle ain't working anymore if you don't hear disc being loaded when inserting the disc.
Sony seems a choosy brand so it looks like your disc is not recognized by it. Check also your disc for scratches or you just need to clean your disc first before you can use it. Try it. If this doesn't help, try inserting your disc to other CD-ROM. See if your disc is okay. Hope this helps...
You may be using the wrong type of DVD format. Some DVD-ROMs and players will only read certain discs. i.e. DVD+R, DVD-R, DVD-RAM. If you are trying to read a DVD-R disc that was bought blank, and then had things burned to it, it may be that the disc wasn't finalised after burning. You could always try updating the Firmware version by downloading it from the website.