Question about Western Digital 320GB MyBook External USB 2.0 Hard Drive

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Mybook wont turn on

I'm trying to retrieve back up data, but the my book won't turn on now. I've checked and everything is pluged in correctly.

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  • Anonymous Sep 16, 2008

    I plug it in and it flashes a blue light, the drives spins for about 5 seconds, and shuts off.

  • emilyrc Sep 17, 2008

    I plug the mybook in, it spins for about 5 seconds and blinks blue and then powers off.

  • Poiesis Jan 15, 2009

    I have this same HD, but the 750GB model. The other day I unhooked it to pack it up, and ended up not having room in my backpack and left it behind. I came home last night and plugged it back into my laptop, and it will not turn on, despite the green light on the power adapter being on and everything being plugged in correctly. I've had it for about 9 months, I'm not sure if it is still under warranty. I'll try the advice given here, but I wanted to post this as it appears to be a running issue with this model of external hard drive.

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I can recommend one of two things here. One is to contact Western Digital and see what they can do about repairing the hard drive (within warrenty) and any possibility to get your data off the hard drive. Make sure you pay them NOTHING. Now, the other option may void the warrenty, so I'd recommend contacting them first. Basically what you need to do though is to open up the case to the hard drive, and you will most likely find a cable that was pulled out of a metal ring which was inside a plastic plug connector. From what I gather, it doesn't have a stable power connection, so that seems most logical. Now, if you droped it, knocked it over or something, then you might be screwed. But most likely, even if it was knocked over, the data is still easily recoverable.

Posted on Dec 12, 2008

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