Question about Western Digital 320GB MyBook External USB 2.0 Hard Drive

1 Answer

Mybook wont turn on

I'm trying to retrieve back up data, but the my book won't turn on now. I've checked and everything is pluged in correctly.

Posted by on

  • 1 more comment 
  • Anonymous Sep 16, 2008

    I plug it in and it flashes a blue light, the drives spins for about 5 seconds, and shuts off.

  • emilyrc Sep 17, 2008

    I plug the mybook in, it spins for about 5 seconds and blinks blue and then powers off.

  • Poiesis Jan 15, 2009

    I have this same HD, but the 750GB model. The other day I unhooked it to pack it up, and ended up not having room in my backpack and left it behind. I came home last night and plugged it back into my laptop, and it will not turn on, despite the green light on the power adapter being on and everything being plugged in correctly. I've had it for about 9 months, I'm not sure if it is still under warranty. I'll try the advice given here, but I wanted to post this as it appears to be a running issue with this model of external hard drive.



1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert that got 5 achievements.


    An expert whose answer got voted for 20 times.


    An expert who has answered 20 questions.

  • Contributor
  • 22 Answers

I can recommend one of two things here. One is to contact Western Digital and see what they can do about repairing the hard drive (within warrenty) and any possibility to get your data off the hard drive. Make sure you pay them NOTHING. Now, the other option may void the warrenty, so I'd recommend contacting them first. Basically what you need to do though is to open up the case to the hard drive, and you will most likely find a cable that was pulled out of a metal ring which was inside a plastic plug connector. From what I gather, it doesn't have a stable power connection, so that seems most logical. Now, if you droped it, knocked it over or something, then you might be screwed. But most likely, even if it was knocked over, the data is still easily recoverable.

Posted on Dec 12, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Dropped WD MyBook 2tb starts and stops working.

it would depend on how much vakuable data you have on your western digital and how much you $paid for and how much $ to retrieve the data

out of 10 9extremely

Oct 09, 2012 | Western Digital My Book Essential Edition...

1 Answer

I have a WD 500GB MyBook and it stopped working last night. The round power light still lights up when i turn it on, but there is no spinning sound from the drive like it usually does. I wonder what is...


Nov 26, 2010 | Western Digital My Book Essential Edition...

1 Answer

It was working fine and then I went to turn it on

If you're connecting a known-good power supply to the MyBook, and it's not turning on... I suspect that the MyBook has died. You should replace it or have it serviced. If the data on it is very important, it might be worth taking the drive apart and removing the hard drive inside and trying to recover data. If the data isn't important, I would say the MyBook is dead. Sorry.

Feb 27, 2010 | Western Digital My Book Essential Edition...

1 Answer

1 TB WD Mybook

The essential edition is a single drive unit. if you have another computer you could pull the drive out of the enclosure and connect it directly to the computer to retrieve your data. I use an external usb 2.0 to IDE/Sata adapter that connects to the drive and the PC. These can be found online for $10.00-$15.00. This adapter has saved me many times in the past. The other option is to connect the MyBook to another computer (Mac or PC) and see if that computer will read the drive correctly or not.

Post back with your findings,


Oct 10, 2009 | Western Digital My Book Essential Edition...

1 Answer

Computer doesn't recognize WD MyBook 500GB but no error message

Try using the western digital knowledge base info to help you resolve the here.
Otherwise, we need the full model # and the OS you're using to give better solutions....

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Jun 23, 2009 | Western Digital My Book Essential Edition...

1 Answer

How to open the case of a my book wd 320gb


Try this link:

Dec 19, 2007 | Western Digital 320GB MyBook External USB...

1 Answer

Retrieving Back-up contacts/phone book

Try Desktop overwrite HH. I've lost everything on my HH a couple of times and had to set the conduits to 'Desktop overwrites HH' in the hotsync manager - Custom settings for the next hot sync. If what you have on desktop isn't what you want, you should copy your saved folder info back over whats in your palm folders (i.e) where you copied it from.. Before you complete this step. Then your old data will be copied to your HH. Note - I assume you "copied" , not "archived" the data.

Sep 11, 2005 | Palm Treo 650 Handheld

Not finding what you are looking for?
Western Digital 320GB MyBook External USB 2.0 Hard Drive Logo

Related Topics:

977 people viewed this question

Ask a Question

Usually answered in minutes!

Top Western Digital Computers & Internet Experts

Arora Singh
Arora Singh

Level 2 Expert

180 Answers

Alun Cox

Level 3 Expert

2678 Answers


Level 2 Expert

191 Answers

Are you a Western Digital Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides