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Re: Kenmore Elite washer Locked
Remove bottom panel reach up from bottom to lock area pull the small tear shaped release to open door if water still in tub pump may be plugged to clean turn handle on pump to left and pull out trap and clean ..after dipping as much water out as possible
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This advise is for Kenmore Elite and Whirlpool Duet front loader washers and dryers with a Control Lock problem.
This may or may not be an indication of a serious problem. In the majority of the cases, this is a simple operator error. Nearly all these model appliances have some sort of Control Lock feature on the front panel now. This is a designed safety feature that is used to prevent small children from manipulating the controls. The controls can be easily locked or unlocked by pressing and holding the following button on the front panel:
Whirlpool Duet Washer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.
Whirlpool Duet Dryer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.
Kenmore Elite Washer - Press and hold the DRAIN/SPIN button for 3 seconds.
Kenmore Elite Dryer - Press and hold the AUTO DRY LEVEL button for 3 seconds.
These instructions may not be all inclusive for all Kenmore and Whirlpool models, but they are the most common. Chances are, if you have a Control Lock feature, the instructions will be printed on the front panel adjacent to the button that is required to lock or unlock the controls.
NOTE: These instructions may also work for newer model Maytag, Hotpoint, Admiral and Fridgidaire model front loaders as well. Refer to your owner's manual or front panel for instructions pertaining to your sepcific model.
If the Control Lock feature will not lock or unlock the appliance, unplugging the unit for AT LEAST 30 minutes is recommended in order to reset the main control board. In many cases this is all that is required to correct momentary glitches.
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Hi Thanks for using FixYa. To unlock the controls you’ll need
to press and hold the DRAIN/SPIN button for 10-15
seconds. Please do rate the solution if the issue is
resolved or post a comment for further assistance. Thanks Rylee
We experienced the same thing. I was able to restart and locate the noise to the water pump. After disassembling the water pump found the impeller shaft sliding out. For some reason this shaft will not stay in place. Had to order a complete pump assembly as the electric motor is not available.
Your washer may have experienced a momentary program glitch which can cause interruptions in operation. Sometimes resetting the Central Control Unit (CCU) will coreect these problems. To reset, you have to unplug the washer for AT LEAST 30 minutes. If the problem reoccurs after a CCU reset, then you have a legitimate problem. Take note of any symptoms and/or error codes that may be displayed. If these procedures do not correct your problem, please let me know. I hope this helps you.
Kenmore HE3t sanitary cycle setting has changed. Water temp selection only allows Hot/Cold selection but should offer the Extra Hot selection. All other settings test out properly. Is there a way to reset factory settings for cycles?