Question about HTC PPC-6800 Smartphone

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Trying to synch with new computer

Phone will show connect on the new computer but never connects to synch
the green wheel just keeps going around.

I have disabled all antivirus and firewalls and reinstalled the software. The problem still continues. I need to synch the phone data to the outlook 2003 in the computer.

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  • Anonymous Jul 08, 2008

    Windows Vista Home Premium does not recognize the device

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Try disabling your firewall. If its enabled, the sync won't happen.

Posted on Jun 17, 2009

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If you are on Verizon, they will tell you that you cannot sync to your pc. Use the free "wireless sync" it works fine for me. though I was able to sync to Vista for a short time, it is flaky though.

Posted on Aug 18, 2008

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Which operating system are you using?

Posted on Jul 18, 2008

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It doesnt allow me to connect to the internet it says its trying to connect to sprint pcs i have it unlocked and on an unlimted everything plan for boostmobie. im just trying to get around the dial to #777...


I wonder if you already tried to go to 'Start > Settings > Connections tab > Wi-Fi > Network Adapters tab' and set the 'My network card connects to:' dropdown menu to 'The Internet'.
Just my 2 cents...
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I can't get my axim 51 to synch with my computer.


When you connect the DELL to the computer, is the USB detected? If so, open Microsoft Activesync and verify Allow USB Connections is checked.

Mar 31, 2009 | Dell Axim X51 Pocket PC

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I use Bluetooth to synch to my Sanyo cell phone, so I would think you could do the same. I maintain my Contacts in Outlook and synch with my Palm. I then synch my Palm to my phone.

1. Make certain that your Contacts (in Outlook, Palm Desktop, or whatever you use as your source to feed data to your Palm) contains ALL the phone numbers you want in your phone.
2. If, like me, you have a lot of contacts and a limited number (500 in my case) of contacts that can be stored on your phone, you will want to erase all contacts on your phone first.
3. On your Palm, go to Preferences
4. Select Bluetooth -- Bluetooth should be ON, Discoverable (Yes) and Connectable (Yes)
5. Turn on your Bluetooth-enabled cell phone -- I believe the range is 20-30 feet but I have not tested that. When I synch, I have them both on my desk because I want to see that it is working.
6. Select Trusted Devices. Hopefully, your Palm will detect the cell phone. When it does, add your cell phone as a trusted device.
7. Select Contacts on your Palm and use the pull-down menu to select Send Category.
8. Select Bluetooth
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1 Answer

Syncing


Hello Gareth 1981,

I had the same problem. If you go under Settings -> Connectivity -> USB Connections, there are two choices: Data Service & Mass Storage. For synching, you have to switch it to Data Service. Let me know if this helped.

-J

Mar 24, 2008 | LG KE800 Smartphone

1 Answer

T-mobile phone


connect the phone to your computer. Then go to the folder mydocuments\pictures and copy them to your computer. If you do not have the software then just install active synch from Microsoft.

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You don't really need for it to. You can go to setting on your Axim, then to connections, and use the avant go connection, to connect, and synch with avant go that way. You can synch to avant go that way, with any internet connection. If it's connected to active synch as a guest then you can't synch with active synch also.

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I have had this happen to me at work. You need to backup your Jornada on the computer that works to sync (VERY IMPORTANT) and then hard reset the Jornada (which wipes it clean). Make sure that you put the name back into the Jornada identification (it will be wiped out by the hard reset). Then try to synch on the computer that can't synch except as Guest now. It should sync fine. Then you will need to sync on the computer that works to sync to restore the backup file. Then you will be back to normal. It is a pain. I don't know why it happens but I know this solution worked for me. Let us know if it works for you.

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1 Answer

Activesync Problem, Help Pls


Try the following. FIRST & FOREMOST BACKUP YOUR DEVICE TO A "CF CARD" USING THE BUILT IN "CardBackup" UTILITY. This is a much faster option than using ActiveSynch. It ca restore also much faster. Once your files have synched go to options & change the synch options to manual & file conversions to NONE. Remove or switch off the device. Next delete the partnership WITHOUT DELETING THE SYNCH FOLDER !!! Be very careful. Switch on or replace the device on the cradle. Active synch should recognise the device & offer to setup the partnership. Let it do so with "THIS COMPUTER ONLY" option. Once your device is scanned by activesynch one of the options it will offer is of combining the records. Select it & let it synch. I most cases this should solve the problem. Hope this helps.

Sep 06, 2005 | Casio Cassiopeia E-100 Pocket PC

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