Question about HP Photosmart 3310 Printer

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Door is open and wont close

3310 photoprinter aALL IN ONE

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  • Anonymous Jun 30, 2008

    when i opened the door to change my ink in the printer now it won"t close

    it feels like if i force it it will crack the plastic dont know why this happend any help would be greatly apriciated

  • Anonymous Jul 16, 2008

    I do have exactly the same problem with this HP 3310 all in one printer. This printer was working fine for 2½ years without any problem until now.

    I have tried to close the door without power and with power on, no result.

    Please advice……………

  • twosunaz Aug 12, 2008

    I opened the access lid on my hp3310 all-in-one printer and now it seems jammed. Made sure that all ink was installed properly. I don't want to force the lid closed as it seems that something will break.

  • info729 Nov 03, 2008

    The access door does not close after inserting the cartridges.

  • jsteph5009 Dec 31, 2008

    I have the same problem. Changed the ink and also cleared a paper jam and then lid would not close. Had a chat with HP support and they were of no help at all. Thier solution was to buy a new machine!

  • Anonymous Jan 09, 2009

    its the actual door an not the clips to the cartridges



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Hi HP-Friends! I had the same problem and read through the post.
I decided to take the whole thing apart and removed the hinge (w/ some difficulty) I inspected the hing and took it apart. Realizing that the spring got too much pressure. I cut it down about a 1/4 of an inch and so far so good. I then broke one hinge when I put this thing together but it work fine at the end. You just have to be carefull opening the door. The hinge has no mechanical value other than it makes it easier to open the door. I am o.k with that as I only open that from time to time to change the printer. -- I tested it all afterwards and its just fine.

Austin, Texas

Posted on Feb 11, 2009

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I have the same printer.

check the clips , when you put cartridge in as the clips sometimes get stuck.

Make sure you hear that click sound, on all the six colors.

Try it and see , if it works.

Posted on Jul 17, 2008


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