Question about SimpleTech 250GB USB2.0 7200 RPM External 250 GB IDE Hard Drive

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Purchased about two months ago. the external drive turns constatly making a grindin sound.

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You need to RMA (Return to Manufacturer) your external hard drive. Most hard drives have a pretty decent warranty on them. Your simpletech 250GB has a 3 year warranty on it. Info on the warranty can be found at http://www.simpletech.com/support/warranty/. If you want to RMA it, click the "Technical Support / RMA Request" on the left hand side of that page.

Posted on Jul 16, 2008

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Posted on Jan 02, 2017

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Its in your logic board controller issue, usually the problem is like that but to see what is the another problem of your External Drive is to make or use any diagnostic freeware program to identify the device where it really connected in your PC. I have also encountered like your problem but I send my External to Electronic Tech to check the power connection and controller connection going to PC. Because you said that the hard Drive is still have a normal sound then it is working then but cannot see in your Computer. Try to Diagnose first before you bring to a Technician. Good luck!

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