Question about SimpleTech 250GB USB2.0 7200 RPM External 250 GB IDE Hard Drive

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Purchased about two months ago. the external drive turns constatly making a grindin sound.

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You need to RMA (Return to Manufacturer) your external hard drive. Most hard drives have a pretty decent warranty on them. Your simpletech 250GB has a 3 year warranty on it. Info on the warranty can be found at http://www.simpletech.com/support/warranty/. If you want to RMA it, click the "Technical Support / RMA Request" on the left hand side of that page.

Posted on Jul 16, 2008

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I have a cavalry CAUE37500 500GB 2.0 that I have literally used less than 50 times since I bought it a few years ago. I haven't used it for the last 6 months, but thought it was a good time to delete...


> ticking of a watch ...

A typical sound from a disk-drive that has malfunctioned.

If it still has a valid WARRANTY, exercise the warranty to get it repaired/replaced.

If the warranty has expired, then open the case, remove the disk-drive, buy a new "compatible" disk-drive, connect it, and thus "revive" your external storage device.

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My WD 500gb passport hardrive was purchased this past January, about 7 months ago. It was working fine a few weeks ago, but one day I tried it and it would not come up. The computer recognized the hardrive...


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Okay , so there are some steps to figure out what is wrong with your external.

Firstly , if your computer makes a sound when you plug in your external , go to Start-Control Panel-Administrative Tools-Computer Management-Disk Management , and see if your external drive is listed here with your local drives. If it is listed , right click on the drive and change the drive letter to make it appear in "my computer".

If your drive does not make a connection sound when connecting to your computer and also does not show up , please follow the next step.

Remove the hard drive from the casing if possible and install it in your computer case or another external case.If the drive works , the problem is with the casing and you can ignore the drive.

Now , if the problem is with the casing , there are still 3 possibilities.

  1. The USB cable between the drive and the computer may be damaged.
  2. The circuit board which connects your drive to the interface of the external may be blown.
  3. The power supply (if applicable) may have a blown transformer.
The latter is the easiest to diagnose , does your external light up at all when you plug in the power? If not , then this is probably your problem. On the bottom of the adapter is a label which you will be able to use to have a new adapter made at your local electronics shop and this will cost about $30 max. They will also be able to test the adapter with a clamp meter to see if this is really the problem and this should be free.

The second component you want to test is the USB cable. If you have a printer , swop out the cables and see if your printer functions normally. Most externals use the same connector so you should be able to test it in this manner. If the cable works go on to the last step. If the cable is defective , replace it with a new one which you can find for about $10 at most electronics and chain stores.

The last component to test is the circuit board. This is a bit of a grey zone as you probably won't be able to spot the blown component unless it failed really badly. With the casing already opened , locate the external's circuit board and check to see if you have any blackened components or fluids leaking from some components. If all the other components of the external worked perfectly , then this is the faulty part. It is not really economical to replace the circuit as most of the time it is out of production by the time you need to replace it and it still costs a lot even if it is available so if your drive is working perfectly when connected via sata or IDE on your computer , the best is to buy a new casing and place your old drive in the new casing.

A casing costs about $50 and you could get it at most tech shops and big chain stores like Best Buy.

I hope this solves your problem and please reply if you need more help.

Kind Regards
Andrea

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1 Answer

No connection to WD hard drive


just change the usb cord the problem is in the usb

Mar 05, 2010 | Western Digital My Book Essential 1TB...

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Computer doesn't detect drive


Hello

I had this problem a few months ago and i fixed it by following this steps.

Go to control panel.
Administrative tools.
Computer managment.
Storage.
Disc management.
Right click on you drive in the chart
Click on change drive letter
Change

Restart your computer and it should work.
Please rate this.

Best regards

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Its in your logic board controller issue, usually the problem is like that but to see what is the another problem of your External Drive is to make or use any diagnostic freeware program to identify the device where it really connected in your PC. I have also encountered like your problem but I send my External to Electronic Tech to check the power connection and controller connection going to PC. Because you said that the hard Drive is still have a normal sound then it is working then but cannot see in your Computer. Try to Diagnose first before you bring to a Technician. Good luck!

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Kind Regards
Andrea

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1 Answer

500Gb SimpleTech Ext Drive No Power


Hello.
It sounds like you might have a problem with the power supply.
I have seen MANY external hard drives with failing power supplies. Take it to the store you purchased it from for a check up, it should still be under warrantee if its only 3 months old.
Good Luck!

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What to delete from C:\ drive?


the operating system has to stay on the main drive. it gets all its commands from the main drive and puts it into RAM. it sees your external drive as a slave.

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1 Answer

Simpletech hard drive


Your desktop usb compatibility is not supported your 160GB. The only way to attach you 160GB is to make it secondary partition to your primary drive by opening the CPU and attach it to your IDE cable.

Don't force yourself if you cannot do it by yourself just leave it to the expert. Probable cause to damage your hard drive if it is not installed properly.

Please rate me solved if you like my solution.


Best regards,


Philip

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1 Answer

Isn't being read anymore


Please repair the master boot record(mbr) might be damage cause of viruses. If the harddrive detected in the CMOS there is no possible that can able to format the harddrive using windows utility such as XP Bootable CD or 98SE.

Hope this will be helpful to you.

Oct 25, 2007 | SimpleTech 250GB USB2.0 7200 RPM External...

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