Question about Logitech Webcam

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Logitech webcam black screen

Hi there. My new boyfriend and I are trying to cam over Yahoo and MSN. I have Microsoft cam, he has Logitech cam. He can see me fine, but I can see only black screen, sometimes very blurry light moving across the screen. There is also a small screen within the screen. He said he tried to focus it. It's the same on both MSN and Yahoo. We've been trying to fix this for 2 months now and I am very frustrated. He says he can see his picture clearly, but I can't. I'm not sure if this is a "convenience" for him or it is truly not working. I am so desperate to get this resolved. Please help. Thank you so much.

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  • phalx Nov 05, 2008

    same problem here, my girls cam wont let me see her, just black screen, but she can see my fine :( everything is intstalled properly, so annoying!

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See section B. Yahoo in the info below.

Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio and video shoud work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Posted on Jan 14, 2009

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