Question about Hemera The Big Box Of Art for PC
I have the Big Box of Art. I no longer have the box it came in & neither the User Guide, Image Catalog or the CDs tell me what version it is (215, 000 images, etc).
It worked great on my G3. I downloaded the BBOA 1.1.1EN Updater & after install, I'm told the install was successful. When I try to open BBOA, I'm told its not supported on this system. Can you help?
Check Hemera settings and ensure that the path for the picture files is the right one, where files are stored.
Hemera usually reads the picture files from CD/DVD unit, if your system had renamed the DVD form D:\ to E:\, for example , then Emera wont be able to find files anymore.
Solutions to this problem.
Check file source folder on Hemera settings, and assign the right CD path.
Do a system restore to a date before having the problem.
If still no luck, then Windows may be corrupted, in that case , the standard procedure is reinstalling Windows, then reinstalling Hemera, and the rest of the software.
Posted on Jan 02, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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