Question about SanDisk Sansa e250 MP3 Player

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Sansa e250 my sansa is dea no respond blue light is coming but screen is black i m buy one year ago....alex?

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  • Anonymous Jun 26, 2008

    My sansa e250 MP3 player froze with the blue dial light on and a blank screen. I tried to hold the power button for 15-20 seconds and it turned off, but when I turn it back on it just freezes again as before. I took the back off and removed the battery and put back together again. Still, I get a blue dial and a blank screen. Please help...I just bought it and never got a chance to enjoy it before it froze.

  • rmontario Jun 27, 2008

    same problem here . More time spent trying to make work than listening.ready to take out back and throw into woods.



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Get the recovery tool from Sandisk Support downloads. Put it in a file you can easily find.
plug in the Sansa, once it turns on, hold the power button until it turns off then switch the hold switch at the top edge of the player to hold (showing orange) and then hold the "Record" button on the side until the player turns on with a black screen, saying it is in recovery mode.
Some people have said they had to hold both "Power" and "Record" to make it work.
Run the recovery tool software and you should be running again.

Posted on Jun 28, 2008


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1 Answer

My Sansa e250 has hanged and only wheel light gets light is I restart the player....Plz help !!

Battery and Black screen Blue ring: Remove the back and check and see if the battery isn't fully connected
push softly but firmly on the Rubber rectangle above the battery (This is the Chip-set For the screen, and memory "Black screen Blue ring" ) and put the back on.

Jul 25, 2010 | SanDisk Sansa e250 MP3 Player

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I formatted the 16mb-format drive from my sansa e260 now the screen is blank and the blue lights comes on. My computer also doesnt see it. Any ideas on how to reinstall the firmware? Thanks Dumb...

Blue ring: Remove the back and push
softly but firmly on the Rubber rectangle above the battery hold battery in place and turn on(This is the Chipset For the screen, Black screen Blue ring ) and put the back on.

Jun 16, 2010 | SanDisk Sansa e260 MP3 Player

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I turn it on and the wheel turns blue but the screen is black

Go here:


Question: How do I reset my Sansa?
Answer: Press and hold the Power/Menu button down for approximately 15

Nov 10, 2008 | SanDisk Sansa e250 MP3 Player

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that happened to my sansa e 250 so i called sandisk and they gave me a new one

Jul 07, 2008 | SanDisk Sansa View 8GB MP3 Player - Black

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Where can I get my Sansa 250 repaired? It is over a year old and I can get no help from Sansa. The left navigational key was stuck and when I tried to pry it out, it popped out. Now I can not get the key...

Mp3 repair services are available in very limited areas, like Philadelphia - check your local yellow pages. Places such as Best Buy can repair them, but the repair costs more than a replacement player.

Mar 30, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Display problems

Try to reset the player at the hole that it says reset. I hope that can help.

Jan 16, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Display problems sansa e260

Not me. But i would call a repairman

Jan 15, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Screen stays black at power up

No decent repair service

Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
-Tha Mp3 Doctor

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1 Answer

Sansa e260 screen stays black at power up.

Have you tried holding the menu button down for 30 seconds to reset the devise?

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Black screen blue ring

Try holding the Menu button for about 15 seconds.

Apr 01, 2007 | SanDisk Sansa e260 MP3 Player

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