Question about Lucent Merlin Legend MLX-20L Phone

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Trying to change message on phone

Help! I am trying to change our message on our phone system. I have no idea where to start.

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  • bboeye Jul 03, 2008

    Same problem. The old announcent is by a person that has been gone for five years and I can not figure out how to change the message. I went to the web site but there must be a 1000 user manuals. Which one would have chapter 5-108?

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I had the same problem recently and it took me days to finally find the instructions in the manual.

Presuming that you're using the Merlin Mail Voice Messaging System, download the manual from http://www.avaya.com/gcm/master-usa/en-us/home/index.htm

and go to page 5-108 to 5-109.

You must follow the complete set of instructions until the very end otherwise the new recording will not be saved. If you're like me, it will take a few tries to get it right. Just remember that the process makes no sense, so don't try to make sense of it. I think that whoever programmed this system was having a laugh at our expense. Anyhow, the instructions work.

Posted on Jul 02, 2008

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