Question about Whirlpool Kitchen Ranges

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Whirlpool Gas Range Model 9756385. While away from home for three weeks, we were notified that there was a smoke situation in our home that resulted in the local fire department pulling out the range and shutting the gas. No one was home at the time. Indeed, no one had been home for three weeks. There was significant smoke damage, but nothing attributable to flames. My daughter went to the house as we are still out of town. With the gas turned off, she noticed that the oven was still too hot to touch. She saw that the range was still plugged in to the AC power, so it was disconnected. From the preceding it seems that some electrical part in the oven came on and heated up to the point where some part(s) melted (there is some charred material in the lower oven drawer). I did some online reading and found that Whirlpool had replaced a relay with a double relay in a strikingly similar situation. Is there any documentation on such occurrences. The range is just over two years old.

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6 Suggested Answers

SOURCE: clock,timer and oven does not work on Kenmore gas Range

I was turning the timer and clock knobs on my oven and now it won't work. I don't know what position they are supposed to be in ... any ideas?

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SOURCE: Maytag Gas range

Had the same problem.... just replaced the ignitor in the bottom of the oven... worked like a charm. 10 minute fix

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SOURCE: Gas range makes buzzing sound which goes away when disconnected from electrical outlet.

Call the manufacturer. Chances are it's a common problem and they already know about it.

Ben C.
BensDiscountSupply

Posted on Nov 04, 2008

localwonder
  • 6784 Answers

SOURCE: oven quit working

Hi. this is common in many old gas range ovens. There is a set of coils that are attached to the gas valve assembly. These coils , when activated and operational, open and close the main and secondary valves in this unit. They are controlled by the main ERC(clock/oven control board). I recommend checking these coils and there respective wiring harnesses. if the clips and wires are worn and corroded, simply replace the entire wire harness.

Now, if the wiring harness and wires that are connected to the coils look good and there are no signs of corrosion on the wires and connector clips, this will confirm that the coils have failed and you will need to replace them.

You can also preform an additional test with a multimeter. simply connect your multimeter or voltage meter to both terminal posts located on the coils. once your meter is connected, start the oven cycle. you should register some sort of current during this test at this time. if the current is sufficient and the coils do not initiated the valve action, this will confirm coil failure. if the meter dosen't register a current during oven operation, this will confirm ERC(control) failure. you will have to replace the Oven control board in this case.

The Most common issue in this situation will most defiantly be the coil assembly and not the control.

Please rate and god bless:)

Posted on Apr 21, 2009

  • 139 Answers

SOURCE: Hotpoint gas range model RGB7458EAIAD oven won't heat up.

probably a bad thermostat

Posted on Dec 28, 2009

  • 385 Answers

SOURCE: The oven will not light.. ge xl44 range/oven 10

More than likely you have a bad oven ignitor. It's not uncommon that they need repalced, they do go bad.

Posted on Mar 13, 2011

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