Samsung SP-55W3HF - overseas model 2003 need to be fixed
We need repair of our TV. TV-Services in the US told us they can't fix it because it's an overseas model. We think there is nothing major wrong with it, probably something with the power. TV was ok overseas, after we moved we had the problem. Where can we find a place to get it fixed? We live in Goldsboro, NC.
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I have the same problem on my 42" Samsung. It started as one dot now there are six. The TV repair shop told me they can sometimes fix it by adjsuting the voltages. If not it is the DMD board. I called Samsung on Jan. 6/11. They told me that as of Dec. 31/10 they would no longer repair the sets for free.
Samsung just told me they wouldn't fix my tv because it was produced in Nov. of '06 and the only ones they would fix were made in August of '06 or earlier. I am way too angry right now to call the service tech number they so very nicely provided.
Some TVs do use three ICs, one for each colour. These ICs are likely all identical. There could be fuses blown. Fuses can look just like resistors. A manual points them out or they are shown on the board as F101, or ICP 101 or CP101 or the like. Fuses usually affect ALL the colours at once, so I am looking for the third IC.
Please save your money and get this unit repaired, just because the set displays a "Convergence"SYMPTOM does NOT mean that changing that board will fix the unit, 9/10 it will NOT. I see this time and time again in the shop whereby people think they can fix their TV whatever, and mistake the SYMPTOM, for the cause and try to fix, usually unsuccessfully at that. The CAUSE must be repaired as well as the symptom, simply replacing a board will seldom "Repair" anything as the original fault that caused the symptom still has NOT been fixed. Please get a "Quote" they are free and at least then you will know what is the problem, even if you decide NOT to repair you have that information.Also one MUST have a Service Manual to be able to order the parts as without this number you simply cannot get parts.. it is that simple.
It sounds like a convergence issue. Are you able to try the convergence built into the tv? If that doesn't work you will need to have a professional come out and align the color guns. Also it is always possible there is a more serious problem with internal components. If you need help finding a qualified repair tech. in your area let me know. Thank you, Lee
I encountered the same problem with a color computer monitor several years ago. Everything went green. The repair techies told me that's a sign that the power supply is going bad. You will not be able to adjust the color. You will have to either fix it or replace it. Hope this isn't a common problem with this model Samsung TV.
maybe you can have someone send the parts you need and maybe you can find your model and chassi number here for the schematic http://www.eserviceinfo.com/equipment_mfg/Samsung_2.html
but it sounds like you will need convergence IC's to fix the color alignment , but some bad resistor or resistors will most likely be involved
You will actually get white and black dots , the black ones are tougher to see because of the color in the background , within 2 months youre picture will be fully covered with dots....I went through the Samsung website troubleshooting flow chart , and it led me to a bad Digital Micromiror Device , or DMD board . What is actually the problem is the DMV chip connected to this board . Inside this chip are 3 million tiny mirrors ,and when they physically get stuck , they either show black or white instead of a color . Samsung will not tell me the part number of the chip , they will only offer to send a service tech to my house .