Question about U.S. Robotics 5699B (USR5699B) Modem

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USR 5699B Modem & XP Pro won't work

I've got a dial-up connection at 19.2K verified by AT&T,
a USR 5699B Modem (with the latest drivers installed...)
and XP Pro.

It's just... no go.
I'm getting very difficult connections and fluctuating speeds of...
2K!!!
I kid you not.

It's a modem problem.
But what?
And how to fix it?

Hoping somebody out there has a solution.

Posted by on

  • iefgeni Jun 26, 2008

    Tried that first.



    Phone line's fine.

    Checked the junction box by AT&T.

    And the the plug is directly connected (6") from the junction box.



    But I saw a customer at Newegg.com said that the 5699B didn't work with XP Pro...



    Since it's a Winmodem the problem MUST be a software problem.



    But what?

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  • 1,314 Answers

It may not be a modem problem at all but a phone line problem. Do you hear static when you use your regular phone? If so, that static is causing your modem to connect at lousy speeds. You need to have the phone company check out the line, usually at the junction box.

Posted on Jun 26, 2008

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Posted on Jan 02, 2017

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