Question about Wacom Intuos3 Graphic Tablet

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Intuos 3 Keystroke and Touch Strip not working properly.

I'm running my wacom intuos 3 on an XP machine with the 6.08 driver. Recently i notice that my keystroke settings for the pen stopped working (it reverted to default) and my touchstrip stopped zooming in Photoshop CS3 (even entirely with other applications.)

The strange thing is that the mapping and the pressure sensitivity works. When i ran the diagnostic every thing seems to be registering.

I have done practically everything under the sun and have dumped my preferences and reinstalled literally over a dozen times. I have also switched with another Intuos 3 and the problems still remains.

Is there something that i overlooked?

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  • bull3tpro0f Jul 19, 2008

    i'm running on mac osx and have the same problem. everything seems to be working well, except for my touchstrip. my tablet isn't old at all, and it's very well cared for. i also recently installed photoshop CS and the sensitivity of the pen only controls brush size and not opacity. how do i fix this and the touchstrip?

  • opusdopus Feb 12, 2009

    I have the same problem, and my pen double clicks everything. Impossible to make selection and open drop down menus.

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Solution-------just try new drivers.
http://www.wacom.com/downloads/drivers.php

Posted on Nov 26, 2009

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I got the latest driver (610-6) and everything works great .

Posted on Feb 12, 2009

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The first thing you have to do is upgrade your Windows from version 8.0 to 8.1. Version 8.0 just has too many bugs plus it shouldn't automatically update anymore Check this MS page out.

Install the latest Windows 8 1 Update Windows Help


Here are the bare bones manual installation steps from the page:
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Make sure your PC is plugged in and connected to the Internet using a non-metered connection. Don't disconnect, unplug, or turn off your PC while the update is being installed.

Swipe in from the right edge of the screen, tap
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If you're prompted for an administrator password or
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After the installation is complete, restart your PC and
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Note: If you don't see KB 2919355 in the list of available updates, you might be missing one or more required updates. Follow the previous steps to check for updates, install all important updates, particularly KB 2919442, restart your PC, and then check for KB 2919355 again.

Once you successfully update to Windows 8.1 we can tackle your Wacom products. There have been plenty of documented problems getting the Wacom Intuos Drivers working in Windows 8.x. Just google on "Wacom Intuos Driver Windows 8.1"

First get the latest Intuos driver version from the Wacom website.
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go to the ALL Programs directory,

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Good Luck

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I've been having the same problem and I think I just figured it out.

I'm using a Wacom Intuos 3 on Windows Vista. I think one of the Windows automatic updates caused this problem. I've just been putting up with it for way too long when I finally thought to check the driver.

I started by going to the control panel and typing in "mouse" in the search box. Then I clicked on "change mouse click settings". When I selected the "hardware" tab across the top I noticed that Wacom Mouse was not highlighted. I selected it and clicked on the "properties" button. I clicked on the "driver" tab across the top and clicked on the "driver details" button. Then I selected the wacommousefilter.sys driver and chose "ok". After that my double click problem has stopped.

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