Question about DeLonghi Microwave Ovens

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I bought a microwave model no:dmx65 but it won't warm the lights came on the time is set but its not heating up what should i do

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  • DeLonghi Master
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If it's within the return period for a new purchase, I would take it back.

If not, and it's still under warranty, you'll have to contact the manufacturer to find the nearest authorized service center.

Technically speaking, it may be a bad door switch or switch mount, a problem on the control panel, or in the high voltage parts.

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on Jun 29, 2008

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It is important that you attend a class on microwave cooking as it is important that during the process of microwave cooking it is the conduction in the food -- the molecules are agitated with microwave energy to heat up individually as the vessel does not heat.-
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You can save a $75-90 home visit by removing the oven form the wall and taking it to a local Whirlpool-authorized warranty servicer.

The date of manufacture will be on the model tag in the unit, and the warranty terms will be in the owner's manual. Many manufacturers will use the serial number and date of manufacture to validate the warranty in lieu of a sales receipt.

You can download Whirlpool owner's manuals and installation instructions here.

You can find helpful exploded view diagrams and order parts and accessories by entering your full model number here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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After disassembly and testing last night, I discovered a defective "secondary door switch." Your Kenmore uses a similar switch (~$19 on-line), and that might be the problem. But it also could be other things, such as a bad thermal cut-out.

If you know anyone who's handy with a multimeter, most of the basic diagnostics seem to be pretty straightforward.

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