Question about Philips SA5125/37 MP3 Player

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Help!!! hey my philips mp3, SA3124 says connect to pc use device manager to repair. ive bin tryin to do that but it doesn't seem to work any advice?

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If you have clicked repair, and it is telling you that the repair failed, then the player needs to be replaced.

Otherwise:
Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Posted on Jul 05, 2008

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Posted on Jan 02, 2017

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1 Answer

My gogear player always says " failed to update firmware on the device". What should I do to repair my gogear?


Hi,
via this link you can download the Philips Device Manager:

http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?slg=en&scy=ua&mid=Link_Software&ctn=SA3125/02

Install the software on to your PC and try to connect the device to the usb port. If the PC doesn't see the device you should download the firmware upgrade software from this link also and use the "repair function" of the Device Manager. In this case you should not forget press and hold the recovery key of your player when connecting to the PC. The recovery key is the PLAY button.
With this you can repair your player.
I hope I could help you,
Thanks.
gylacz

Sep 23, 2011 | Philips SA3025/37 Flash MP3 Player

1 Answer

My Philips GoGear Aria (8GB) Doesn't turn on


Hi poseidonisco,

I would attempt a Repair/Recovery, which will restore your device to factory settings as well as update the firmware and improve functionality of your player.

You can find a lot of valuable information on the Philips Support Site:

http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?ctn=SA3125/37&slg=en&scy=US

After performing the Repair, allow your player to charge for several hours and be sure to practice a regular charging routine. If you have any additional questions, you can chat at the above link or you can reach Consumer Care at 1-888-744-5477.

Hope this helps! If so, let me know by rating this solution. Thanks!

REPAIR INSTRUCTIONS:

Use a pen tip or other sharp object to insert the RESET hole gently on the side of the player and connect it again to your PC.
If it is still not recognized, your player may be at fault. Try the Philips Device Manager software.

NOTE: Contents will be removed by using the repair function.
  1. Install the Philips Device Manager and run it with your player connected to your PC. You can download it under the Software & drivers section.
  2. Click the Repair tab in the Device Manager, press and hold the corresponding recovery key on the player when connecting it to your PC.


    090710050842_28446.png
  3. Follow the PC screen to recover your player.
You can find the recovery key on your player from the below table.
110527093953_75276.jpg

Aug 07, 2011 | Philips SA3125\02 MP3 Player

1 Answer

Problem with the Philips SA3525\97 MP3 Player Connect To Pc Use Device Manager To Repair


Via this link you can download the device manager:

http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?ctn=SA3125/97&scy=hu&slg=hu&mid=Link_Software

Install the software on to your PC and try to connect the device to the usb port. If the PC doesn't see the device you should download the firmware upgrade software from this link also.
With this you can repair your player.
I hope I could help you,
Thanks
gylacz

Apr 05, 2011 | Philips SA3125\02 MP3 Player

1 Answer

Every time I turn the mp3 player on it says to connect to pc and use device manager to repair. Tried doing this but it does not work! To make matters worse it wont work on windows media player can anyone...


Hello,
via this link you can download the device manager:

http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?slg=en&scy=ua&mid=Link_Software&ctn=SA3125/02

Install the software on to your PC and try to connect the device to the usb port. If the PC doesn't see the device you should download the firmware upgrade software from this link also.
With this you can repair your player.
I hope I could help you,
bye, gylacz

Feb 07, 2011 | Philips SA3125\02 MP3 Player

2 Answers

I shows that connect to pc and use device manager to repair


hello, i connected my Philips SA3115/02 with files on it. A repairing was required and i started as well. The program have made a safety saving from the device what I want to put back, but I cannot find it anywhere. Where does this program usually save these files from the device? Could u help me where or which way could i find them? It would be very urgent.

THX

Aug 23, 2010 | Philips GoGear SA3125/37 MP3 Player

1 Answer

Need help on repairing my Phillips gogear mp3


As far as opening the Philips Device Manager - if it won't pop up automatically, then on a computer running Windows XP, you can go to Start (on your desktop) --> All Programs --> Philips --> Philips Device Manager to open the program.

Mar 21, 2009 | Philips GoGear HDD6330 MP3 Player

1 Answer

How do i repair my Philips gogear when nothing works?


Have you tried opening the Philips Device Manager and clicking the "Repair" button - because that's exactly what the message is asking you to do.

Mar 21, 2009 | Philips GoGear HDD6330 MP3 Player

2 Answers

The mp4 player keeps crashing my computer


If your PC is running Windows Vista, don't even think about conencting it until you get the firmware upgrade for the device.



Triple Reset for GoGear:
Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player.

Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Jun 08, 2008 | Philips SA3125\02 MP3 Player

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please help my player to work again

Jun 05, 2008 | Philips GoGear HDD6330 MP3 Player

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Philips device manager application


yes you can. go to www.p4c.philips.com Hope this helps!

Feb 01, 2007 | Philips HDD1630 MP3 Player

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