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Royal 100nx I have a Royal 100nx cash register, the receipt printer will not feed the advance the paper. I looked inside and can see that the small rubber roller on the advance drive shaft has deteriorated. Is it possible to get a new roller or shaft assembly? Thanks Jeff

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Royal wil rebuild that printer, It use to cost $125.00 is it work it. Also many cash register dealers have the part. Most printers are an epson printer and parts are available....

Posted on Jun 28, 2008

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How to change paper


This product uses 2 1/4in (57/58mm) wide standard thermal paper. Use the feed keys only when changing the paper. Do not pull the paper manually.

1. If prompted during use, or when setting up the printer for the first time, open the printer compartment by lifting up on the tabs located toward the back of the register. This will expose the printers.
2. Depending on each sides needs, use the release buttons to open the paper wells and release the print rollers.
3. Place the paper rolls into the paper well so it feeds from the bottom of the roll towards the front of the cash register (not the back). Pull the paper up and past the print heads towards the front of the cash register.
4. Once done, close the printer arms and use the feed keys to advance the paper.
5. To attach the journal roll to the back of the winding wheel, remove the wheel from the comparment. Put a small fold in the end of the journal roll and feed it under and around the tabs located on the wheel. Spin the wheel manually to take up paper slack.
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You need to replace the feed gear or roller. Or please call a qualified tech.

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There should be instructions where the paper feeds in. Usually, you follow the rollers with the paper and feed it in. Did you try google.com for you instruction manual?

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Your cash register has a thermal printer that prints receipts for the
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Hi. we don't have that model here, but it sounds like the feed roller has come out. It is common in the little Epson 42 series printers. You will need to get a new feed roller. Some suppliers will only sell you a whole printer - prob around $60-80 US. ring your local dealer and see if one is available.

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hi. You buy the feed assembly (the whole black plastic part that holds the roller) from a dealer, then it clips into the back.

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