Question about Xerox DocuColor 12 Printer

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Error-9-363 Hi cann't get DC12 to start error 9-363 appears. started up once, but now not at all any help appreciated.

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  • rajkumarmamu Apr 16, 2009

    9-363 problem appers while mashine get rotation

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Rotary dev fail. usualy caused by using black only for a long time.
Most likly, it will need a clean out and replacement of the black developer and then replacement of the fuse on the driver board

Posted on Jul 05, 2008

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9-363 problem appers while m/c get rotation

Posted on Apr 16, 2009

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I have a problem of 9-363 error code. first yellow DP is locked. after that I open the DP & Reset it. Then machine is start.This problem is stay on.Then I clean the home position sensor & latch sensor. but problem is not gone.In this position running print is made. but when print is stopped for few minutes the problem is back. So I change the rotary unit with board. after that black DP is locked.Then I black DP is removed & reset it. machine is on. I send a test print of CMYK. when print is out that is MYKC.HOw I solve this problem.

Posted on Jul 27, 2011

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WHERE IS LOCATED THE FUSE

Posted on Mar 27, 2009

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