Question about Creda W100FW Front Load Washer

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Cant drain and cant open the door

I've been sending the washer through about 6 cycles and it wont drain and wont let me open the door.  my comforter is full of soap and water and it spins, but doesn't do much other than work up a suds and the water still wont drain.  all I want is to get the comforter out even if it's full  of soap. I also turned off the water to the washer.

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If you only want to get comforter out, take outlet hose and bring it well below level of water in m/c and drain slowly into basin,keep raising the outlet hose when basin is filled and start again.door will not open when water level is high.i agree with evanusa re stainer or filter.better still, with power disconnected and outlet hose held high open stainer in a position where you not flood floor. drain outside and clean strainer.good luck.

Posted on Jul 27, 2009

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You can check the drain or the filter. You will have to pull it out of the space it is now to access it. Items will get stuck in the drain clogging it.

Posted on May 31, 2009

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Is water hooked up to the washer?

The door will remained locked while draining water. If during installation the washer was plugged in and turned on without water hoses attached, the washer may attempt to drain for 8 minutes before the door unlocks. Let the washer run until the door unlocks. Do not turn off the washer or unplug the washer.
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If the Add A Garment light is off, then the washer door will unlock after the Pause/Cancel button is pressed twice. The door will not immediately unlock while the cycle is running due to a possible high-water level in the washer, high-water temperature, tumbling or spinning. It may take up to five minutes for the washer to stop spinning and draining before the door will unlock. You will hear the door click when it unlocks.
Trying to gain access into a locked door can be a bit frustrating. Upon researching your question I found some links that may help you unlock your washer door. I attached all links below. I hope this helps!
http://www.managemylife.com/mmh/questions/204092-how-do-i-get-the-door-open-on-my-kenmore-washer

http://www.managemylife.com/mmh/questions/220303-does-front-loader-door-open http://www.managemylife.com/mmh/questions/134692-why-wont-the-door-open-on-my-kenmore-frontloading-washer

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