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Samsung WF 338 washer

We have just purchased the Samsung WF 338 washer and the pedestal...... The machine vibrates violently for just a few seconds as it it going into the spin cycle.. once it is in a full spin it's fine.... is this normal? Is the washer sitting on the pedestal too top heavy???? and maybe that is why it is vibrating...... the washer is leveled!!!

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  • endingo Jun 26, 2008

    Thanks for trying, the shipping bolts have been removed. Do you have any more suggestions? Do you know if the little rubber squares are suppose to be between the pedestal and the washer... I read on one of the postings... but it was another kind of washing machine and they said that only the dryers have these pads between the dryer and the pedestal.... don't know if this holds true for Samsung.....

    Thanks again for getting back to me and your knowledge.

    Barbara

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Hello.

These are usually shipped with a number of "shipping bolts" to lock the drum in position during transit. If they are not removed when it is installed, then the washer will behave exactly as you describe. Check the manual or look for a sticker on the back or the washer showing which bolts to remove,

-ellie

Posted on Jun 26, 2008

  • Elizabeth Greene Jun 27, 2008

    On Mine, a maytag, the instructions indicated to remove the little rubber bits, and there was an additional set of shipping rods at the bottom of the machine.

    Has it ever worked right?

    -ellie

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