Question about Delphi XM SKYFi2 1016211B1 Satellite Radio Receiver

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XM Radio Hello, I have XM Radio in my car. Recently I had my windshield replaced and the motor fixed on my sunroof. Now my XM Radio doesn't work, if it gets a signal its not a real good one and only for a few seconds than it says it has no signal. I am not sure what to do?

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I would check to see if there has been any damage to the antenna during the installations. You may just need to replace the antenna. Another thing to look at is whether or not the signal is being blocked by any of the new equipment installed. The antenna should have a clear line of sight to the sky. In this case you may need to relocate your antenna. If it continues to be an issue, it could be worthwhile to trouble shoot and see if maybe the dock or radio is causing the issue. If you have other equipment to test out, you can narrow down the issue and find a replacement at tss-radio.com

Posted on Jul 10, 2012

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Did you put in glass with conductive coated glass installed? It will shield your radio if your receiving or transmitting antenna is inside.

Posted on Jun 16, 2009

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My XM just recently started to cut out in certain locations that had no problem before. It seems to be getting a good signal the screen display does not cut out. I lose volume and get static just in certain spots. Anyone know where I should start looking for a fix.

Posted on Dec 02, 2008

  • TSS Radio
    TSS Radio Jul 10, 2012

    You need to directly connect it for audio. You are not losing signal you are having interference with the FM frequency. An auxiliary cable or cassette adapter is a quick and easy solution. There are also aux input adapters, FM direct adapters, and FM transmitters that will help insure you don't lose sound quality. tss-radio.com can help you with all of these parts, and more.

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Sirius radio problems


I would do the following, hoping one of them works.

1) DISCONNECT the power to the radio and SiriusXM unit to "clear" it. Then reconnect and ask Sirius to resend signat.

2) Ask Sirius to UNSUBCRIBE that radio so it is deactivated. Then, have them reactivate and resend programing signal.


3) Be sure your car is outside under clear sky when Sirius sends the program signal.


4) It is possible the antenna cable to your unit is loose at the connections and/or damaged. A weaker signal may get your stations, but may prevent the additional Navigational signals. Have the antenna checked thoroughly and tested. If car is still under warranty, this should be a covered diagnostic/repair.

5) Finally, be sure the correct Radio Serial Number is being activated. If your radio works, that is one service. But maybe they are putting a wrong number by some chance into the system to fix this one? For example, you have TWO radios in TWO cars. Are they sending the turn on signal to the WRONG radio? Not as farfetched as you might think.

Good luck!

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Be sure to write down any anti-theft codes if your radio requires them.

However - since your radio is getting the 2 channels - it is working properly. The problem lies in XM turning on your account.

Be sure to get the correct # off the radio... sometimes there is a transposition error with paperwork.
The number can be gotten by setting your radio to channel 0. This is your radio ID# required to activate the radio.

Your Radio is working fine - call XM and stay on the line until they activate your account.

I have a suspicion the number was written down improperly.

Be sure when you call that the car is on, and that it is tuned to station #1... also - it can take 15-20 minutes to activate - and must be left on for the duration to catch the activation signal that is sent out.

Here are the steps from XM to activate manually-

Get Your XM Radio Activated Online

Step1 Turn on your XM radio and tune it to channel 0. The display will read your XM radio's identification number. This number will include both letters and numbers. Write this number down and head to your computer.

Step2 Log onto the Internet and go to the XM radio website. A high speed connection to the Internet will make this go faster, but you can activate your XM radio online with dial up.

Step3 Click on the tab that says to activate a new XM radio. This will take you to a screen where you will enter your XM radio's identification number. Type this in.

Step4 Choose a screen name and password to make an account on the XM web site. The screen name should be something that you will easily remember. The password needs to be at least 7 characters long and include 1 capital letter, 1 lowercase letter, and 1 number.

Step5 Enter your personal information for the activation of your XM radio. This information will include your name, address, and email address. You will also need to choose which service plan you will want to purchase for your XM radio. Enter your credit card payment to finish purchasing your activation of your XM radio online.

Step6 Turn on your XM radio and tune it to channel 1. XM will send a signal out to your XM radio to activate it. You will need to leave the radio tuned to channel 1 for 15 to 20 minutes to activate it.


If you have additional questions or concerns - please ask me first before moving on to another expert.
Thanks for using FixYa!!

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