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After replacing both cartridges, 339 and 344, I cannot get paper to go as far into printer as normal. When I try to align the caetridges the paper jams after a 'whirring' noise. I have cleared all jams and reset cartridges several times with no success.

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  • daviro347 Jul 17, 2008

    My problem was eventually solved by a computer expert at some cost to me. Fixya did not solve it yet I was charged as if it had been. To add insult to injury my account was debited twice. I understood that I would be charged only if the problem was solved. Never again!!!

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2 Answers

What was the resolution to this problem?

How did they fix it?

Posted on Aug 18, 2008

Well,if you buy the manufacturers cartridge rather than an inferior rip off it will be guaranteed and you can just take it back rather than trawling the internet for solutions to problems of your own making.try running a porsche on remoulds...

Posted on Jul 16, 2008

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1 Answer

Scanner failure align the cartridge


To Align the new ink cartridge


The HP All-in-One prompts for an alignment of the cartridges every time a print cartridge is installed or replaced. Follow these steps to align the print cartridges from the control panel.
  1. Load unused, plain, white letter, A4, or legal paper into the input tray. note.png
    NOTE:If colored paper is loaded in the input tray when the print cartridges are aligned, the alignment will fail. Load unused, plain, white paper into the input tray, and then try the alignment again.
  2. Press Setup.
  3. Press 6 to select Tools.
  4. Press 2 to select Align Print Cartridge.
    The unit prints a print cartridge alignment sheet.
  5. Load the alignment sheet print-side down and top first in the center of the document feeder tray, and then press OK.

Dec 07, 2014 | HP Officejet 4355 All-In-One InkJet...

1 Answer

I install new ink caetridge, paper comes ou but does not print


remove the ink cartridges and try to clean the cartrige heads with alcohol and a lint free cloth. or tring running the cartridge head cleaning procedure that is in the User Manual

Feb 19, 2011 | HP Officejet 5610 All-In-One InkJet...

1 Answer

I installed a new cartridge and I keep getting an error message to remove the tape, which I did before the install. The alignment test fails.


Printer normally does the alignment printing whenever you do something on the cartridges (removing, reseating or replacing). Try to remove the cartridges from the printer. Clean the nozzles using a damp paper towel, if necessary. Close the cover. Unplug the printer from the power source. Plug it back in after 10-15 seconds. When it's ready, insert the cartridges. Let the printer print the alignment page again. Let it finish the whole page without cancelling it.
Check if the problem persists.

Apr 01, 2010 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Hi, replaced ink cartridge on Lexmark X2470. Now it goes as far as the "print alignment page" and freezes. Will not print the alignment page or any other page for that matter. Thanks.


Hello. The ink cartridge may not be seated properly in the carrier. Remove the cartridges from the printer. Close the cover. Clean the nozzles using a damp paper towel. Unplug the printer from the power source. Plug it back in after 10-15 seconds. When the printer asks for the cartridges, reinsert the cartridges. Also, make sure you're using the compatible ink cartridges for the printer. Let it print the alignment page all the way without cancelling it to align the cartridges properly. Hope this helps.

Mar 22, 2010 | Lexmark X2470 All-In-One InkJet Printer

1 Answer

When I turn on my Lexmark printer X5470 it always says to align Cartriges ins this normal?


Hello. Printer normally does the alignment printing whenever you do something on the cartridges (removing, reseating or replacing). Try to remove the cartridges from the printer. Clean the nozzles using a damp paper towel, if necessary. Close the cover. Unplug the printer from the power source. Plug it back in after 10-15 seconds. When it's ready, insert the cartridges. Let the printer print the alignment page again. Let it finish the whole page without cancelling it. Check if the problem persists. Hope this helps.

Mar 19, 2010 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Tops and bottoms of letters are cut off. I have changed the ink cartridge


Replace the old ink cartridge.
Verify that the unit is on. The On button is lit when the unit is on. If the device is not on, press the button to turn on the unit. Open the print cartridge door. The print carriage moves to the far right side of the unit. Wait until the print carriage is idle and silent, and then lightly press down on a print cartridge to release it. When replacing the tri-color print cartridge, remove the print cartridge from the slot on the left. When replacing the black or photo print cartridge, remove the print cartridge from the slot on the right. Pull the print cartridge toward you and out of its slot. If the print cartridge is being removed because it is low or out of ink, recycle the print cartridge. Remove the new print cartridge from its packaging. Remove the plastic tape by using the pink pull tab. Removing the Tape from the catridge.
  1. Will have Copper-colored contacts.
  2. Plastic tape with pink pull tab ( must be removed before installing ).
  3. Ink nozzles under tape
  4. The HP All-in-One prompts for an alignment of the cartridges every time a print cartridge is installed or replaced. Follow these steps to align the print cartridges from the control panel.
  5. Top & Bottom not printing properly.
  6. Load unused, plain, white letter, A4, or legal paper into the input tray
  7. If coloured paper is loaded in the Input tray when the print catridges are aligned, the alignment will fail. Load unused, plain white paper into the input tray when the Printer catridges are aligned, the alignment will fail. Load and unused plain white paper into the Input Tray and then try the alignment again.
    1. Press 6 to select Tools .
    2. Press 2 to select Align Print Cartridge The unit prints a print cartridge alignment sheet.
    3. Load the alignment sheet print-side down and top first in the center of the document feeder tray, and then press OK. Now the printer will print properly.

Jul 29, 2009 | HP Officejet 4315 All-in-One Printer

1 Answer

Hp all in one 6310


If align cartridges never goes away, you must replace all ink cartridges for a sucessful alignment..

I'm afraid i;ve never heard of align PAPER

Dec 29, 2008 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Not printing


printer print align paper one + sign and somthing __________line
after that put the your align paper in scanner assy. printer will
read data from your scanner assy and printer align cartridge itself

Feb 27, 2008 | HP PSC 750 All-In-One InkJet Printer

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