Question about Cuisinart DLC-2007 7 Cups Food Processor

7 Answers

Machine won't run

I put everything in place in the food processor just as described in the manual and when I hit power the red light goes on but the blade won't move. This happens EVERY single time I want to use it. It literally takes me about 20 tries of taking out the pusher and unscrewing the bowls, etc...and doing it all over again to get it to finally run. I'm caught in mid recipe right now and can't get it to go. I'm ready to throw it out the window and buy a cheaper priced but easier working machine. The safety cautions on this are unnecessary if it means you can't use the machine. same thing w/ me, only the light goes on etc, except that i can't get to use it even once! niev inong, philippines

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  • niev Aug 03, 2008

    I put everything in place in the food processor just as described in the manual and when I hit power button, only the red light goes on but the blade won't move, no sound, no indication of anything getting stuck, only the red light is on. i've never used it, even once!

    niev inong, philippines

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7 Answers

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It is not a bad motor, dirt, or anything stuck up. It is the machine sensor. The cup and the processor when screwed propery must press a little switch sensor.
If they are not mounted properly, the sensor is not pressed, you do not get the OK light and machine does not operate.
Assuming that you are assembling cup and blades in the right way, the cup is not applying right pressure on sensor or sensor get stuck.
Check your guaranty terms, if machine is still under guaranty call the number printed on last pages of your owner manual to validate guaranty and get replacement/support.

Posted on Aug 03, 2008

  • Ginko
    Ginko Aug 03, 2008

    Wordvet, if you see my post and Benimur, post information to the user, is just the safety switch sensor, but user cannot see our solution because of "there is a solution ahead of you" feature.
    Good luck


  • Ginko
    Ginko Aug 03, 2008

    There can also be an additionaly switch on the cover, as addressed by maklean, the cover must be screwed in right way or no start.

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See if also provided a power push switch in line (it must be pushed in for motor to rotate.
( http://www.cuisinart.com/share/man/58_man.pdf )

Posted on Aug 03, 2008

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Chk the moter is it working proper

Posted on Jul 28, 2008

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This could the problem with motor carbon brush worn out you need to replace then ,Please give it local service center and get it fixed...


Good luck...

Posted on Jul 28, 2008

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Hi,

I can imagine your frustration (good learning curve in my wife's kitchen). In any case, the safety features are meant to protect you since this food processor uses a relatively strong motor. The safety switch incorporated is based on how the cover is placed to the machine. If you fit the cover slowly, there is a possibility that it will not snap the safety switch to the on position. What is needed is a quick positive move to lock the cover into its position. Assembling the the unit therefore would require snappy actions not slowly sliding them into place.

Of course being in the Philippines would help as most friendly neighborhood electronic techs would be able to help you adjust the safety switch to make sure that they latches to ON easily. You can even try any of the numerous electronic shops in Gonzalo Puyat St (formerly in Raon) if you are somewhere in Manila. Of course, I would not suggest that you ask them to bypass the safety feature.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

Posted on Jun 26, 2008

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Plz get it serviced as it is having hardware problem

Posted on Jun 26, 2008

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You have something in your machine, be it dried food, dirt, something hindering your lock out switch to engage correctly.

Take everything out and off the base then turn it over and knock it pretty ******* a counter with some newspaper or cardboard underneath until you dislodge what ever is stuck inside.

Regards,
Worldvet

Posted on Jun 26, 2008

  • Glenn Rogers
    Glenn Rogers Aug 03, 2008

    OK. No on the first solution.

    You have a bad solder connection in your motor to one of the brushes that contacts with the armature. This would cause the intermittent running and eventually not run at all.

    If you are handy enough to disassemble the motor assembly, you can easily check this and hopefully the copper wire is not loose in the carbon contact but on the copper wire to the motor housing circuit.

    These brushes have springs behind the carbon plug to put pressure on the armature. Sometimes these just get stuck in their housing. You could use a dental tool or bent paper clip to push the brushes down on the armature and release them from their stuck housing.

    Regards,
    Worldvet


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