Question about Office Equipment & Supplies
1) Download one or both of the two files.
2) Make sure your Printer is disconnected by withdrawing the USB cable at the Printer.
3) Start the installation process and allow it to proceed until the installer tells you to connect the USB cable, connect the USB cable, proceed with the rest of installation.
3b) Should your installer NOT ask you to connect the USB cable and does finish the installation, wait until it is done, reboot the machine and then connect the cable to your printer.
4) Access your printer tools and run a print head alignment test and follow the instructions completely.
This is the link location for the 3500 series for XP, Vista.
This is the link location for the 4500 series for XP, Vista
If you have a model 3580 or 4580 there are more specific driver for that printer. At the top right is a photo link called "How to I find my model number" click on this link and then Go to this page, and click on your model and follow the directions and click the appropriate link.
Any questions or concerns use the comment box below. If you do not hear from me pretty soon, say a few hours, post your problem again in the free forum or post in Premium for immediate response.
Posted on Jun 26, 2008
Double check your model number, I think the numbers you are quoting refer to a range of printers.
Check out Lexmarks website to find the correct driver.
Hope this helps,
Posted on Jun 26, 2008
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Posted on Jan 02, 2017
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