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Re: no suction for the hand held tools
For the attachments, turn the knob on the left to tool setting, that will open the valve at the top to allow suction thru the hose, then squeeze the trigger to spray. Close it when you are done or you won't have suction down below.
If the water is running out, either the valve at the bottom of the tank isn't working right or youy have a water line off, probably have to take off the top cover to check that out.
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clean the hoses and any part connecting the actual vacuume to the floor attachment.... probably clogged or not getting a good seal....if the motor sounds like its going faster (higher pitch) then its clogged up.....
To me, this problem sounds like either the filters are choked up and cannot breathe, OR.... the bagless cannister is not quite sitting in the machine properly. Honestly, I am more leaning towards the cannister not quite in properly, that is assuming that everything is out of the suction hose.
Start with the process of elimination. Remove and clean the filters with a paint brush or other brush. Get as much dirt and debris off of them as you can and replace them into the machine. Turn on the machine, and using only the hose attachment, feel if the suction is there. If not, try a re-alignment of the cannister and check the hose. a small coin or marble running through the hose will tell you if there is still a blockage in there. Where the attachment hose connects to the bottom of the machine could also be blocked up as well. This will also give the same effect of the dirt blowing out the bottom of the machine.
Lastly, it is also quite possible that the belt has stretched or worn out. This too will contribute to it not picking up. Let me know if this helps, and we will go from there. Good luck, Mark
I AM BILL AND I HAVE A SIMILAR PROBLEM. I HAVE FOUND THAT THERE IS A SHIFTER VALVE NEAR THE REAR OF THE MOTOR AREA.
IF YOU LAY THE HANDLE DOWN FLAT YOU CAN SEE WHERE THE VACUUM HOSE ATTACHES TO THE SUCTION MOTOR. CHECK THERE TO SEE IF IT HAS COME APART.
NEXT CHECK THE SHIFTER VALVE AND SPRING MOVE ROTATE 1/3 OF A TURN . WHEN YOU LOWER THE HANDLE THE SHIFTER HAS TO BE IN THE FLOOR MODE FOR THE SUCTION TO THE MAIN FLOOR SCRUBBER AND SPIN THE BRUSHES.
TO USE HAND TOOLS THE HANDLE HAS TO RAISE UP AND LOCK TO OPERATE ANY HAND TOOLS.
A PLASTIC LEVER BREAKS BY A SPRING CALLED THE SHIFTING LEVER. A SHIFTER VALVE LEVER IS THE RIGHT REAR, THE HANDLE DOWN. GOOD LUCK
MY PROBLEM ACTUALLY THE SHIFTER DOOR AND I HAVE A LOT OF SEARCHING TO DO TO FIND THAT.
OH! BY THE WAY THE LEVER PART # IS 90001320 $2.16 + SHIPPING AT SEARS PARTS DIRECT
I have the exact same problem as you described it. I was hoping to find this plastic part reading 38719-006, and it seems it is not available as a part by it self. The attached image includes both the part you will need to purchase 43516010 along with the sub part circled.
Its a shame that this sub part isn't available by it self, but you can't have everything. The major part sells from about $16-25 with shipping on the net.
There is a round door at the top/front of the clear duct on the hood of the unit. You insert the hose there and then connect the small solution hose to a valve that is located on the right side (if you are facing the machine) of the machine, just ahead of the rear wheel.